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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
339 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 339 reviews
November 25, 2023
Sales person was great. Took a lot longer than I expected. Was not able to take car with me but was given a loner Took a lot longer than I expected. Was not able to take car with me but was given a loner More
by williamskeith593
Verified CustomerEmployees Worked With
November 23, 2023
I have been coming here for years and love the service. Will only buy a Kia for that reason and many more. The young Porter who transported me was very friendly and professional. Will only buy a Kia for that reason and many more. The young Porter who transported me was very friendly and professional. More
by twilbanks0300
Employees Worked With
November 23, 2023
Very good service, and very friendly reps. Alyssa Wray is a gem and needs great accolaids. Alyssa Wray is a gem and needs great accolaids. More
by garyjoeproulx
Employees Worked With
November 20, 2023
The service department is phenomenal! I will always take my vehicle there for all our issues wether it's a repair or a simple oil change. The customer service is A+++. I always enjoy seei I will always take my vehicle there for all our issues wether it's a repair or a simple oil change. The customer service is A+++. I always enjoy seeing their smiling and welcoming faces. Thanks so much! More
by Jamie and Lara Lowrance
Employees Worked With
November 17, 2023
They always take care of me and greet me as well! I take my Kia here for everything needing to be done! I take my Kia here for everything needing to be done! More
by korie025
November 11, 2023
Good service today and most days it was not a very long wait at all thirty minutes wait at all thirty minutes More
by bctenn25
Employees Worked With
November 10, 2023
The person that Buy my new car don’t outstanding job helping me no pressure. Thank you a lot. helping me no pressure. Thank you a lot. More
by ozmentdo
Employees Worked With
November 08, 2023
They have always been so caring and understanding. Things haven’t been easy since my mom ,husband and oldest son have passed away within months of each other. They not only serviced my car they also s Things haven’t been easy since my mom ,husband and oldest son have passed away within months of each other. They not only serviced my car they also showed compassion. That is why I keep going back to Serra. The Kia department are 100% honest and caring. We need more of that in this world More
by loriessary3
November 08, 2023
I told them what I needed and they did it correctly what else could I want. I guess if they payed for it I could be happier. else could I want. I guess if they payed for it I could be happier. More
by jps2
Employees Worked With
