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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
339 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 339 reviews
December 10, 2023
Car salesman was nice and professional. Facility and other staff and were also nice and personable Facility and other staff and were also nice and personable More
by chelsey_washum21
Verified CustomerEmployees Worked With
December 10, 2023
Super informative, easy process, and quick and thorough service 10/10 recommend them for all services and/or needs service 10/10 recommend them for all services and/or needs More
by carterk2011
Employees Worked With
December 09, 2023
Sarah has an award-winning service department that took care of my problem in record time and sent me on my way and also provided me a vehicle to get to work while they service my vehicle with a computer u care of my problem in record time and sent me on my way and also provided me a vehicle to get to work while they service my vehicle with a computer upgrade More
by jamesevanssmith
Employees Worked With
December 08, 2023
Professional, appointment was timely, cost was reasonable, facility was well kept, coffee was hot And I will be back reasonable, facility was well kept, coffee was hot And I will be back More
by cmille2337
Employees Worked With
December 06, 2023
salesperson was good but took a long time even thou I had an appointment. Jonathan in financing made everything easy for us due to the wait. an appointment. Jonathan in financing made everything easy for us due to the wait. More
by jesica0
Employees Worked With
December 02, 2023
It was great customer service. They did exactly as they said and it was super easy. Definitely recommend Brian Russell. They did exactly as they said and it was super easy. Definitely recommend Brian Russell. More
by dblalack14
Employees Worked With
December 01, 2023
Very professional. The vehicle service begs in at the scheduled time and complete with in the estimated time given prior to the service appointment. The vehicle service begs in at the scheduled time and complete with in the estimated time given prior to the service appointment. More
by aricketts71
Employees Worked With
December 01, 2023
Great experience at this dealership. They worked with my GM employee discount and was the only dealership in the area with the truck I was looking for. Would not hesitate to go the They worked with my GM employee discount and was the only dealership in the area with the truck I was looking for. Would not hesitate to go there again. Well worth my drive from out of state More
by polhamus1
Employees Worked With
November 28, 2023
Everyone in the service department was kind, personable , knowledgeable and helpful. They informed me of the delay on the delivery of the part I ordered (it wasn't vital to the vehicle at the time) and as , knowledgeable and helpful. They informed me of the delay on the delivery of the part I ordered (it wasn't vital to the vehicle at the time) and as soon as it came in called and scheduled service appointment. Installation of the part and service update was completed in less than 2 hours! More
by angela-f
Employees Worked With
November 26, 2023
Bought a 2024 Cadillac XT5. Cobweb swirls in the paint job. Getting the run around why. Didn't see it until I got the vehicle home. Bought 11/2/23. They are saying it is no Cobweb swirls in the paint job. Getting the run around why. Didn't see it until I got the vehicle home. Bought 11/2/23. They are saying it is normal, but I'm not buying that. Took it to another Dealership and they confirmed that it is not normal. Ongoing issue & not resolved as of 11/26/23. More
by dwana
Employees Worked With
Mark
