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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
340 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 340 reviews

June 25, 2024

Received the same excellent service we have received for the last twenty plus years. The main reason we come back. More

by tenntilesusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, we appreciate your loyalty over the last twenty plus years. We are thrilled to hear that you consistently receive excellent service. Please do not hesitate to reach out if you need anything in the future. We look forward to serving you again! Sincerely, Your Friends at Serra Jackson

June 20, 2024

Great service! Kelton is awesome! Good business ethics. Glad I go there.will continue and return when needed. More

by nwarren2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! Kelton and the team at Serra Chevrolet Buick GMC Cadillac are delighted to have provided you with great service. We appreciate your recognition of our good business ethics and look forward to welcoming you back whenever you need us. Sincerely, Your Friends at Serra Jackson

June 18, 2024

I came in for a recall on KIA Sorento, was taken care of in a very fast and friendly manner. More

by bill.hawkins65
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady and another person sorry didn't get their names
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Jun 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive review, Bill! We are glad to hear that you had a fast and friendly experience when you came in for a recall on your vehicle. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

June 11, 2024

Kelton Gaugh kept updated with everything that needed to be done and what the cost would be. More

by msabella23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelton Gaugh
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Jun 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback! We're glad to hear that Kelton provided you with excellent service by keeping you informed throughout the process. We appreciate your review and look forward to assisting you in the future at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

June 07, 2024

Very helpful and friendly dealership. Glad we purchased from them. Happy with the Kia Sportage More

by p_anthony_latham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, we're delighted to hear you had a positive experience with us! Enjoy your vehicle, and please come back to see us in the future or share your experience with others. Sincerely, Your Friends at Serra Jackson

June 06, 2024

Always a great experience here! Staff knowledgeable and friendly! Restrooms are clean! And coffee and popcorn is readily available. More

by dwilliams11241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the fantastic 5-star review! We are thrilled to hear about your great experience at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in providing knowledgeable and friendly service. We look forward to welcoming you back next time, and feel free to share your positive experience with others. Thank you for choosing us! Sincerely, Your Friends at Serra Jackson

June 06, 2024

Great staff with a pleasant attitude and completed the work when promised correctly. Very attentive and welcoming! More

by ron_fancher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words about your experience with us, we always strive to provide excellent service. We're delighted to hear you found our staff attentive and welcoming. We look forward to seeing you again at Serra Chevrolet Buick GMC Cadillac! Sincerely, Your Friends at Serra Jackson

June 06, 2024

We enjoyed our time at Serra, Bryan is very nice and listens to what we want and helped us find it. He is very knowledgeable, and helped in anyway possible. They were very busy the day we were there, ev More

by bandcclam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Borders
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Jun 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for taking the time to share your positive experience at Serra Chevrolet Buick GMC Cadillac. We're delighted to hear that Bryan provided excellent customer service by listening to your needs and helping you find the perfect car. We appreciate your kind words about our knowledgeable team and the exceptional service you received, even on a busy day. If you have any further questions or need assistance with your vehicle, please don't hesitate to reach out. We look forward to welcoming you back in the future or hearing about your experience from others. Thank you again! Sincerely, Your Friends at Serra Jackson

June 04, 2024

Vince Osborne was great to work with, he did all he could through the process More

by spraguec1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us! We appreciate your kind words about Vince. We're glad to hear he was able to assist you throughout the process. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

May 21, 2024

The kia dealership was very nice and conducted in a professional manner. I was offered coffee or water. The waiting area was very comfortable with wifi. More

by dyjmartin1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback! We are thrilled to hear about your pleasant experience at Serra Chevrolet Buick GMC Cadillac. It's great to know that you enjoyed our comfortable waiting area with WiFi and the hospitality extended to you. We appreciate your review and look forward to assisting you again in the future. Sincerely, Your Friends at Serra Jackson

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