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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
340 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 340 reviews

August 15, 2024

Very friendly and fast service. Lobby was clean. Everyone was helpful and knowledgeable of shop. More

by jimnuckolls1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're delighted to hear that you enjoyed our friendly and efficient service at Serra Chevrolet Buick GMC Cadillac. Our team takes pride in maintaining a clean and welcoming environment while offering knowledgeable support. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

August 13, 2024

The process seemed seamless and easy. Everyone was super nice and worked with everything I was needing More

by cbranyan1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your fantastic review! We are thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac was seamless and that our team was able to assist you with everything you needed. We appreciate your kind words and hope to see you again soon! Sincerely, Your Friends at Serra Jackson

August 13, 2024

Great customer service. It’s always nice to get the help you need and they are always willing to help. More

by simeonck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson Croom
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Aug 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We truly appreciate your feedback about the great customer service at Serra Chevrolet Buick GMC Cadillac. It's wonderful to hear that our team was able to provide the help you needed. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

August 12, 2024

I had wrecked my Kia. They made a replacement Kia purchase easy for me. No pressure just facts and very honest. More

by mollywarren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're glad to hear we could help make the replacement of your Kia an easy and honest experience. At Serra Chevrolet Buick GMC Cadillac, we strive to provide our customers with a pressure-free environment. We appreciate your feedback and hope to see you again in the future! Sincerely, Your Friends at Serra Jackson

August 09, 2024

Wonderful service department. Have always gone above and beyond! Worked me in to get my service done in a timely manner. More

by t.hilliard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our service department at Serra Chevrolet Buick GMC Cadillac. We pride ourselves on providing timely and exceptional service, and it's great to know that we could accommodate you. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 04, 2024

It was okay. Not as inviting as I would have expected. Overall, service was okay More

by mcurtis3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your feedback with us. We strive to create a welcoming environment and are committed to improving our service. If you have any specific suggestions or concerns, please feel free to reach out to us. We hope to see you again soon. Sincerely, Your Friends at Serra Jackson

August 03, 2024

It was a great buying experience working with Joe and the Serra Chevrolet team in Jackson. More

by jj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear about your great buying experience with Joe and the Serra Chevrolet Buick GMC Cadillac team in Jackson. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

August 01, 2024

The service was good. I only came to schedule an appointment but was able to get my service taken care of right then. Awesome. More

by sweetannscreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your kind words! We are delighted to hear that your experience with Serra Chevrolet Buick GMC Cadillac was positive and that we could accommodate your service right away. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

July 31, 2024

Service was fast, friendly and overall great! Everyone I came in contact with was courteous. More

by vjones7660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Serra Chevrolet Buick GMC Cadillac was fast, friendly, and great. Our team takes pride in providing courteous service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

June 25, 2024

This will be our family’s second vehicle purchased from Serra. We came back because the experience was great! Entire process was smooth. Everyone is very kind and personable, not pushy and do whatever they More

by dealpickle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac for your second vehicle purchase! We appreciate your kind words and are thrilled to hear about your great experience with us. Our team always strives to provide a smooth and personable experience without being pushy. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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