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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.7
381 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 381 reviews

April 06, 2025

The entire team is always so friendly. Quick and always willing to take me to work and pick me up if needed. More

by buttons910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you have had such a positive experience with our friendly team at Serra Chevrolet Buick GMC Cadillac. Providing quick and reliable service is our priority, and we’re happy to assist with transportation needs as well. We look forward to serving you again soon! Sincerely, Your Friends at Serra Jackson

April 05, 2025

Easy to business with. Very knowledgeable. Would send friends and family to purchase a new vehicle here. More

by SA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe rice
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Apr 06, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us at Serra Chevrolet Buick GMC Cadillac. Your recommendation to friends and family means a lot to us. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

March 27, 2025

Thankful they took the time to complete and test the replacement part before handing back to me. It took longer but I do feel more confident. More

by janeanndavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your thoughtful review! We're glad to hear that you appreciate the extra time we took to ensure the replacement part was tested thoroughly. Your confidence in our service at Serra Chevrolet Buick GMC Cadillac means a lot to us. We look forward to seeing you again for any future needs! Sincerely, Your Friends at Serra Jackson

March 25, 2025

Good service everyone was polite and courteous service time was adequate and friendly as always More

by bwilson3274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Serra Chevrolet Buick GMC Cadillac. It's our goal to provide polite and courteous service, and we're glad to know that we met your expectations. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

March 25, 2025

Thanks to all that was able to make this purchase possible, it was a verry easy process and without all of the back and forth that usually happens with other dealerships, I was greeted with waiting s More

by bobbyst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, for your wonderful review! We're thrilled to hear that your experience with us at Serra Chevrolet Buick GMC Cadillac was easy and enjoyable, especially regarding the 2024 GMC Denali. Brian will be glad to know he made a positive impact on your purchase process. We appreciate your business and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

March 22, 2025

I don't choose to respond to this question, my rating state my opinion, Thank you More

by davidgargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 21, 2025

They were awesome and well managed! Our manager was extremely nice and took great care of us. More

by baileighhuffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an awesome experience at Serra Chevrolet Buick GMC Cadillac. It’s great to know that our manager took such good care of you. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

March 21, 2025

Joe Rice is always a pleasure to work with, I would recommend Serra Chevrolet highly for all your new car needs. More

by randyg0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rice
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Mar 24, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you, Randy, for your kind words and for recommending Serra Chevrolet Buick GMC Cadillac! We're thrilled to hear you had a great experience with us. We look forward to helping you with all your new car needs in the future. Please visit us again soon! Sincerely, Your Friends at Serra Jackson

March 18, 2025

Great experience…Stan really took care of me…finished work a lot sooner than I expected. More

by ccrockarell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan I service
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Mar 18, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Serra Chevrolet Buick GMC Cadillac. It's fantastic to know that Stan took such good care of you and that we were able to complete the work sooner than expected. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson

March 18, 2025

Griffin Brown did a great job , very polite and helpful. I will trade at Serra again More

by finchjack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful review! We're thrilled to hear that Griffin provided you with excellent service. Your satisfaction means a lot to us at Serra Chevrolet Buick GMC Cadillac. We look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson

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