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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,618 Reviews

1,618 Reviews of Seguin Chevrolet - Service Center

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August 13, 2023

Samantha Hood and Omar Noor are great people. They were very helpful and us find the exact vehicle we wanted to purchase. These 2 re Awesome individuals. Thanks Sam and Omar. More

by KENNETHSTREY1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Eddie De Luna
Aug 14, 2023 -

Seguin Chevrolet responded

Hi KENNETHSTREY1958, Thank you for your 5-star review. We are glad to hear Sam and Omar was excellent with your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 12, 2023

Great service! The job was done on time. The service was professional and I had great customer service. More

by MBARNETT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra, Ivan Perez, Jaime Gallegos
Aug 14, 2023 -

Seguin Chevrolet responded

Hi MBARNETT12, Thank you for your 5-star review. We are delighted to hear our team was excellent during your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 12, 2023

When you walk into the service department the staff greets you, not just one all of them I find that amazing. Also the work was done to my vehicle in respectful time, I thought it was gonna be much lo More

by Z71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Aug 14, 2023 -

Seguin Chevrolet responded

Hi Z71, We appreciate your kind review. We are glad to hear Cody made your service visit excellent with us. We hope to see you on your next service visit. Take care. Sincerely, Jeremy Sims, General Manager

August 12, 2023

Service staff was very helpful. But, repairs weren't done on time as promised. Unable to make appointment for service for two weeks. Then dropped off truck 8 Aug for 8 AM apt. Calle More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 14, 2023 -

Seguin Chevrolet responded

Hi Max, We appreciate your kind review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 12, 2023

Somehow the original problem was not addressed until various other things were done resulting in some unexpected charges. More

by walt_bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Nuckols
Aug 14, 2023 -

Seguin Chevrolet responded

Hi walt_bev, We appreciate your kind review. We are glad to hear our team was excellent during your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 12, 2023

Young man in service was very helpful. Fixed on first try . Will be back again if needed. More

by GREINB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez
Aug 14, 2023 -

Seguin Chevrolet responded

Hi GREINB, Thank you for your 5-star review. We are glad to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 10, 2023

Great attention very knowledgeable sales rep fast and easy financing process will recommend for everyone. More

by ATAMARANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Beca Ramirez Godoy, Eddie De Luna, Luis Hernandez
Aug 11, 2023 -

Seguin Chevrolet responded

Hi ATAMARANO, Thank you for your kind review. We are delighted to hear you had an excellent experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 09, 2023

Service writer was very unprofessional and made me feel I was intrupting his day and was in no hurry to help me. More

by mccalank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service writer
Aug 11, 2023 -

Seguin Chevrolet responded

Hi mccalank, We're sorry for the way you were treated. Please contact Gary Stehle to discuss your concern and to improve your experience with us, by phone number 830-303-4381 ext. 2035 or by email at gstehle@seguinchevrolet.com. We hope to hear from you soon. Sincerely, Jeremy Sims, General Manager

August 09, 2023

I had to miss work twice already and they still have not fixed my car. They are now saying they ordered the wrong part and I waited 2 hours and the finally tell me that. Now they want me to go in a third ti More

by SHELLPENA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance department
Aug 11, 2023 -

Seguin Chevrolet responded

Hi SHEELPENA09, We're sorry for any inconvenience we may have caused. We would like to offer to pick up your vehicle and give you a loaner vehicle. Please contact Gary Stehle to discuss your concern and to improve your experience with us, by phone number 830-303-4381 ext. 2035 or by email at gstehle@seguinchevrolet.com. We hope to hear from you soon. Sincerely, Jeremy Sims, General Manager

August 09, 2023

The service was good, they changed my oil like I scheduled. However, there was a lack of communication. I had to call to follow up at the end of the day More

by Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
Aug 10, 2023 -

Seguin Chevrolet responded

Hi Sierra, We appreciate your kind review. We are delighted to hear your service visit was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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