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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,406 Reviews
Call Service Center (830) 303-4381

1,406 Reviews of Seguin Chevrolet - Service Center

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March 07, 2023

On time and did a great job. They had my truck in on time and it was done as I expected. More

by DKING121606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie De Luna, Luis Hernandez, Jennifer Cuellar
Report | Print
Mar 08, 2023 -

Seguin Chevrolet responded

Hi DKING121606, We appreciate your 5-star review. We are glad to hear you were satisfied with your truck's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 07, 2023

Muy bien Exelente muy amables la trola quedó muy bien claro q regresaría de Nuevo More

by JVALENZUELA2103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Guerra, Andy Irizarry, Elihu Amaro, Jennifer Cuellar, Michael Littlefield, Jaime Gallegos
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Mar 08, 2023 -

Seguin Chevrolet responded

Hi JVALENZUELA2103, Gracias por su amable revisión. Estamos encantados de saber que estuvo satisfecho. Esperamos verte en tu próxima visita. Qué tengas un lindo día. Sincerely, Jeremy Sims, General Manager

March 06, 2023

They are awesome! They are friendly, they drove me home, so I didn't have to wait. More

by CINDYP417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Department
Report | Print
Mar 07, 2023 -

Seguin Chevrolet responded

Hi CINDYP417, Thank you for your 5-star review. We are glad to hear our team took excellent care of your vehicle. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

Mar 07, 2023 -

CINDYP417 responded

Mr Sims, You are welcome. This is our 4 vehicle we have bought from Seguin Chevrolet, and we are very pleased. You have always provided great service and you should be recognized as a great dealership. Thanks to all of you! Cindyp

March 02, 2023

Me and my family honestly loved the way your sales men Anthony Medina took care of our needs. More

by VICKEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Report | Print
Mar 02, 2023 -

Seguin Chevrolet responded

Hi VICKEI, We appreciate your 5-star review. We are delighted to hear Anthony took excellent care of you. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 02, 2023

This dealership has always been real good to me from their customer service to vehicle service. Prices are hard to beat. And very knowledgeable sales rep and managers. Would recommend to anyone looking More

by D.RODRIGUEZ1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Andy Irizarry, Jennifer Cuellar
Report | Print
Mar 03, 2023 -

Seguin Chevrolet responded

Hi D.RODRIGUEZ1979, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 02, 2023

Probably one of the most unprofessional service departments. The manager and advisor was beyond degrading to anyone they talked to. More

by LINDSAYROBINSON1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager & Advisor
Report | Print
Mar 06, 2023 -

Seguin Chevrolet responded

Hi LINDSAYROBINSON1999, We're sorry for any inconvenience we may have caused. We never intend to make anyone feel degraded while working with us. Don't hesitate to get in touch with Gary Sethle at 830-303-3481 EXT.2035 about your experience and take care of any concerns you may have with your vehicle. Sincerely, Jeremy Sims, General Manager

March 02, 2023

Great service Dennis was great and got me out of there quick. He was very knowledgeable and helpful More

by HMONTELONGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Rittiman
Report | Print
Mar 03, 2023 -

Seguin Chevrolet responded

Hi HMONTERLONGO, Thank you for your 5-star review. We are delighted to hear Dennis was excellent and got you in and out during your service visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

March 02, 2023

Service department did a good job and the front desk, Made sure that my vehicle good the service needed. More

by GONZALES34GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Mar 03, 2023 -

Seguin Chevrolet responded

Hi GONZALES34GF, We appreciate your 5-star review. We are glad to hear our service team did an excellent job. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

March 01, 2023

Fast and friendly service. I received my one of my two annual oil changes, I was very pleased with everything. More

by DNCHARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Parker
Report | Print
Mar 02, 2023 -

Seguin Chevrolet responded

Hi DNCHARRELL, We appreciate your 5-star review. We are glad to hear you were satisfied with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 01, 2023

Customer service was not there. I was not given any status in a timely manner. I had to initiate the request. More

by NGRSONE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belia Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
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Mar 08, 2023 -

Seguin Chevrolet responded

HI NGRSON85, We're sorry for any inconvenience we may have caused. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Please contact Gary Stehle at 830-303-4381 Ext. 2035 at your earliest convenience to discuss your experience further. Sincerely, Jeremy Sims, General Manager

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