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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,631 Reviews
Call Service Center (830) 303-4381

1,631 Reviews of Seguin Chevrolet - Service Center

Sort by
September 09, 2023

Very pleased with throughly checking the truck and informing me every step of the way. Thank you so much! More

by CAROLINAE.HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 11, 2023 -

Seguin Chevrolet responded

Hi CAROLINAE.HERNANDEZ, Thank you for your 5-star review. We are delighted to hear our team was excellent throughout the service of your truck. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 08, 2023

Not very satisfied with the service when I walked in no one greeted me there was three people there. They kind of look Trisha to see who’s gonna wait on me. I was not very pleased with the service at all n More

by RGALLEGOS7020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Sep 18, 2023 -

Seguin Chevrolet responded

RGALLEGOS7020, we are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

September 08, 2023

Service is good. Bought a used car there that was not a Chevy. The car was trash out in the trunk More

by KSTOCKTON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
Report | Print
Sep 11, 2023 -

Seguin Chevrolet responded

Hi KSTOCKTON55, Thank you for your kind review. We are glad to hear the service visit was excellent. We are sorry to hear there was trash in the trunk. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. We hope to work with you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 08, 2023

Not friendly did not wait on me to worry about what was on his phone instead of me we were planning on buying a new truck but it well not be from y’all More

by DEBBIEWEST104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service derportment
Report | Print
September 08, 2023

all very nice people who would introduce themselves even if they weren’t working with you directly. More

by ADOLFO.RAFAEL.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Medrano, Wilson Lugo, Elihu Amaro
Report | Print
Sep 11, 2023 -

Seguin Chevrolet responded

Hi ADOLFO.RAFAEL.MARTINEZ, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 08, 2023

Service dept is lacking. Don’t adhere to appointments. No communication. Hang up on you. More

by SMR392000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just service department.
Report | Print
Sep 18, 2023 -

Seguin Chevrolet responded

SMR392000, we are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

September 08, 2023

We could have not ask for a better sales person than Mrs Syble King. She was awesome I will definitely come back. More

by OJASKINIA47
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Belia Rodriguez
Report | Print
Sep 11, 2023 -

Seguin Chevrolet responded

Hi OJASKINIA47, Thank you for your 5-star review. I'm glad to hear that Syble was excellent. It's always our pleasure to provide you with the best service possible. We look forward to working with you again soon. Sincerely, Jeremy Sims, General Manager

September 08, 2023

Excellent experience enjoy your time with they thanks 😊 for your help highly recommended on work More

by HERI8AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Lugo
Report | Print
Sep 08, 2023 -

Seguin Chevrolet responded

Hi HERI8AS, We appreciate your 5-star review. We are glad to hear you were satisfied with your experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 07, 2023

Is a Good agency to think to buy your new car wonderful people ask for Monica is a good salesperson she help you to put you an a Nice Truck😂 More

by dianasalazargzm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2023 -

Seguin Chevrolet responded

Hi dianasalazargzm, Thank you for your kind review. We are glad to hear Monica was excellent with your new truck purchase. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 03, 2023

Too much back and forth. Finance department trying to upswell their services even though we were pre-approved by our bank. Items pertaining to vehicle purchased were mis More

by DRUSH1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Noor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Luis Hernandez
Report | Print
Sep 13, 2023 -

Seguin Chevrolet responded

Hi DRUSH1970, we are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

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