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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,406 Reviews

1,406 Reviews of Seguin Chevrolet - Service Center

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April 04, 2023

Honestly I drive all the way from Austin to get service here at the dealership because it is that much quicker and much friendlier than those in Austin. I will continue to go here for service. More

by leopadron2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 05, 2023 -

Seguin Chevrolet responded

Hi leopadron2005, Thank you for your 5-star review. We are delighted to hear you were satisfied with your vehicle's service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 30, 2023

It was kind of fast , but they basically treated me like a nobody because it was just an oil change. They let me know my tire pressure sensor was out but didn’t give me pricing just asked if I wanted it don More

by Haley carignan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 31, 2023 -

Seguin Chevrolet responded

Hi Haley carignan, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

March 26, 2023

Very responsive and listen to what I tell them. They also respond quickly to any questions that I may have. More

by Jimb
Recommend Dealer
Yes
Employees Worked With
Dennis in service department.
Mar 27, 2023 -

Seguin Chevrolet responded

Hi Jimb, Thank you for your 5-star review. We are delighted to hear our service team was excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 25, 2023

Execellent service by Tony favors and will recommend to my family and friends in the future More

by carlososwaldocevallos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni favors
Mar 27, 2023 -

Seguin Chevrolet responded

Hi carlososwaldocevallos, We appreciate your 5-star review. We are glad to hear Tony made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 24, 2023

FANTASTIC People. Sam HOOD is the BEST, very professional, and caring. ALL are GREAT PEOPLE. More

by BROLARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez
Mar 27, 2023 -

Seguin Chevrolet responded

Hi BROLARRY, We appreciate your 5-star review. We are glad to hear Sam was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 24, 2023

Very professional and they do anything to help you get the vehicle you want! Will definitely be recommending them to friends and family More

by Samanthabow09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Serrano
Mar 24, 2023 -

Samanthabow09 responded

Love this dealership and we had the absolute best sales woman! Josie was excellent and I love my new car!

Mar 27, 2023 -

Seguin Chevrolet responded

Hi Samanthabow09, Thank you for your 5-star review. We are delighted to hear Josie was excellent during your purchase. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 24, 2023

Seguin Chevy quoted me $5000+ for repairs that needed to be done. I took my vehicle to another shop and didn’t need any of the repairs the dealership said I did. They also kept my vehicle for 12 hours and o More

by C.Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 03, 2023 -

Seguin Chevrolet responded

Hi C.Dani, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

March 23, 2023

Staff is welcoming and I didn’t feel pressured. I felt they were transparent which is greatly appreciated. Salesperson, sales manager and finance manager were very thorough and accommodating. Servi More

by JOSIEOLVERA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager Mr Rosario and Jay C in service and transport gentleman., Ben Reinke
Mar 24, 2023 -

Seguin Chevrolet responded

Hi JOSIEOLVERA1, Thank you for your 5-star review. We are delighted to hear our team took excellent care of you during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 22, 2023

Cory was very friendly and helped get my truck in for a couple recalls and serviced it quickly. Thanks again Cory. More

by raytasha_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 23, 2023 -

Seguin Chevrolet responded

Hi raytasha_2, Thank you for your kind review. We are glad to hear Cory was excellent with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

March 22, 2023

We had an oil change and tire rotation done on our truck and everything was great. Excellent customer service and no delays. More

by JenniferZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 23, 2023 -

Seguin Chevrolet responded

Hi JenniferZ, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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