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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,407 Reviews
Call Service Center (830) 303-4381

1,407 Reviews of Seguin Chevrolet - Service Center

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April 21, 2023

Very with Seguin Chevy. Saw the truck of my dreams and they helped me get it. Can’t say enough good things about how quick and and easy the experience to buy a new truck. More

by JASONCANALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra
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Apr 24, 2023 -

Seguin Chevrolet responded

Hi JASONCANALES, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 21, 2023

Arnold G fas been our favorite person to go to. He is very professional and helpful. More

by macario.g.garza@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Medrano, Arnold Guerra
Report | Print
Apr 24, 2023 -

Seguin Chevrolet responded

Hi macario.g.garza, Thank you for your 5-star review. We are delighted to hear Arnold was excellent with your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 20, 2023

Everyone that I was in contact with were exceptional and pleasant to work with. The process was lengthy, but the sales associate tried to fill the time with a thorough explanation of the Silverado's feature More

by TUCKMEISTERUS@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Apr 20, 2023 -

TUCKMEISTERUS@YAHOO.COM responded

The sales associate was Jennifer and shec was top notch!!

Apr 20, 2023 -

Seguin Chevrolet responded

Hi TUCKMEISTERUS, Thank you for your 5-star review. We are glad to hear our team was excellent to work with. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 20, 2023

Bought used car that had problems. After many trips back,my car was sent to get fixed. Was given loaner car for 2 months and my car returned completely repaired at no cost ! More

by RANWALLACEHD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Reinke, Luis Hernandez, Davion Wright
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Apr 21, 2023 -

Seguin Chevrolet responded

Hi RANWALLACEHD, Thank you for your kind review. We are glad to hear you were satisfied with your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 17, 2023

Adam and Jennifer were very easy to work with. Jennifer was very friendly and helpful More

by patdonsbach
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Luis Hernandez, Jennifer Cuellar
Report | Print
Apr 18, 2023 -

Seguin Chevrolet responded

Hi patdonsbach, Thank you for your 5-star review. We are delighted to hear Adam and Jennifer were excellent to work with. We are looking forward to working with you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 14, 2023

The Harper’s are wonderful to work with and Sam Hood and the service team went above and beyond!! I will definitely recommend Seguin Chevrolet! More

by JUDWILLETTATX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
Report | Print
Apr 17, 2023 -

Seguin Chevrolet responded

Hi JUDWILLETTATX, We appreciate your kind review. We are delighted to hear Sam and the service team went above and beyond with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 14, 2023

Good service, prompt, professional and clean. Intelligent personnel, nice car lot, easy access. Service department very helpful. More

by t2dulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Apr 17, 2023 -

Seguin Chevrolet responded

Hi t2dulu, Thank you for your kind review. We are glad to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

April 14, 2023

Experience good prices wrong I was charged 150 for diagnostic even tho I had the repair done there. Usually they wave it. Uour guys listed it as a part. I will be calling the place where I bought it a More

by solong61@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Apr 17, 2023 -

Seguin Chevrolet responded

Hi solong61, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

Apr 17, 2023 -

solong61@yahoo.com responded

So there will be no resolve for this issue, i suppose. So on to the next step

April 13, 2023

Great service. Everyone was extreamly helpful. My service Rep. Amber Garcia went above and beyond on providing me with the service. She was an angel and actually he More

by soawel323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Garcia in Service
Report | Print
Apr 13, 2023 -

soawel323 responded

Amber Garcia was amazing on the effort she made on my behalf in dealing with the extended warranty company. She represented the best example of the term "Service". With folks like her representing Seguin Chevy, you can rest assured that you have earned my business and will be my "Go to" dealer when I'm ready to purchace another vehicle.. Great job Amber Garcia. Thank you for putting the word "Service" in Service Department.. The service time took awhile, but that issue was created by the Extended Warranty Company and Amber kept me informed. She fought on my behalf and held them to their contract. So the time it took was not a Seguin Chevy issue. That was a Warranty Company issue.. Wayne Lehman

April 13, 2023

Wonderful people! Could not replace My tire due to no stock but put the donut on for free and wished me Happy Easter! More

by EAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber in service dept
Report | Print
Apr 14, 2023 -

Seguin Chevrolet responded

Hi EAM, We appreciate your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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