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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,391 Reviews
Call Service Center (830) 303-4381

1,391 Reviews of Seguin Chevrolet - Service Center

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November 07, 2024

Great service gave me a time to bring it in and the service was done right away! More

by Nila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
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Nov 13, 2024 -

Seguin Chevrolet responded

Dear Nila, Thank you for the fantastic review! We're thrilled to hear that our team provided you with prompt and efficient service. We appreciate your trust in us! Sincerely, Jeremy Sims, General Manager

November 06, 2024

They treated me very badly, indifferently, they didn't help me at all and they made me feel less More

by gamico_christan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 06, 2024

Service writer was quick and attentive once the job was done she explained what was done to my vehicle. More

by bigliendo87
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Seguin Chevrolet responded

Dear bigliendo87, Thank you for taking the time to leave us a review. I’m glad to hear that our service writer was quick and attentive, and that the explanation of the work done on your vehicle was clear. We appreciate your feedback and look forward to providing you with excellent service in the future. Sincerely, Jeremy Sims, General Manager

November 05, 2024

On the positive side the staff is helpful and friendly most of the time. The environment is clean. On the negative side the entire staff tells lies and they ommit a lot of things. More

by lisadls2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Seguin Chevrolet responded

Dear lisadls2005, Thank you for sharing your feedback. I’m glad to hear that you found our staff helpful and our dealership environment to your liking. I’m truly sorry to hear about your concerns regarding communication. Transparency is important to us, and we take your comments seriously as we strive to improve our service. If you would like to discuss this further or have any specific issues you’d like us to address, please don't hesitate to reach out directly. We want to ensure you have a positive experience with us moving forward. Sincerely, Jeremy Sims, General Manager

November 05, 2024

Really bad on the financial department what's they have your money they forget there promises More

by usasonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viviana Moreno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Seguin Chevrolet responded

Dear usasonia, I’m truly sorry to hear about your experience with our finance department. It’s important to us that we meet our commitments and provide clear communication throughout the process. Your feedback helps us improve, and I appreciate you bringing this to my attention. I would like to discuss this further and see how we can resolve the issue. Please feel free to reach out to me directly at (830) 303-4381. Sincerely, Jeremy Sims, General Manager

November 05, 2024

All Seguin Chev sales consultants and service advisors have been great and very professional in all our needs More

by Romelia.vaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesperson Ro Reyes in awesome
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Nov 05, 2024 -

Seguin Chevrolet responded

Dear Romelia.vaquera, Thank you so much for your wonderful review! We’re thrilled to hear that our sales consultants and service advisors have met your needs with professionalism and care. We look forward to continuing to serve you in the future. Sincerely, Jeremy Sims, General Manager

November 04, 2024

Great deals and easy to work with. I’ve bought two vehicles from them and bought extended warranty all on separate occasions. More

by rhernandez126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Seguin Chevrolet responded

Dear RHernandez126, Thank you for sharing your positive experience! We're thrilled to have had the opportunity to work with you on multiple occasions, and it's fantastic to hear that our team provided you with great deals and a smooth process each time. We appreciate your loyalty and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

November 04, 2024

Great experience for the first time coming to the dealership. Thank you for your quick turn around More

by bennyj41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Seguin Chevrolet responded

Dear Bennyj41, Thank you for taking the time to leave us a review! We're pleased to hear that your first experience with us was a positive one and that we could provide a quick turnaround for you. We look forward to welcoming you back and continuing to meet your expectations. Sincerely, Jeremy Sims, General Manager

November 04, 2024

Great service by friendly people. I didn’t even have an appointment and that fit me in right away. More

by louisolvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Seguin Chevrolet responded

Dear LouisOlvera, Thank you for the wonderful review! We're delighted to hear that our team could accommodate you so quickly and provide the friendly, attentive service you experienced. We appreciate you choosing us and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

November 04, 2024

I feel that I overpaid for an oil change it was too much it was too high More

by lozanoomero27
Recommend Dealer
Yes
Employees Worked With
Lisa
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Nov 05, 2024 -

Seguin Chevrolet responded

Dear Lozanoomero27, Thank you for sharing your feedback. We strive to provide quality service at fair prices, and I apologize if you felt the cost of your oil change was higher than expected. Please feel free to reach out to discuss any concerns further. We value your business and want to ensure you’re satisfied with your experience. Sincerely, Jeremy Sims, General Manager

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