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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,334 Reviews
Call Service Center (830) 303-4381

1,334 Reviews of Seguin Chevrolet - Service Center

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September 17, 2024

Very courteous and polite. Very helpful and are there to for us to ask questions More

by yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Arnold Guerra, Jaime Gallegos
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear Yoli, Thank you for your 5-star review! We’re pleased to hear that you found our team courteous, polite, and helpful. We’re always here to assist with any questions you may have. Your feedback is greatly appreciated, and we look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 17, 2024

T Harper and his team at Seguin Chevrolet made the maintenance experience with my Suburban smooth and painless. They picked up my vehicle from my office, dropped off a loaner for the day, then dropped More

by BRAD Compere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Harper, Davion
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear BRAD Compere, Thank you for the fantastic 5-star review! We're delighted to hear that T Harper and his team provided a smooth and accommodating maintenance experience for your Suburban. We appreciate your kind words and your recommendation. It’s our goal to make service as convenient and efficient as possible. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

September 17, 2024

Great Quality of Work! My car runs like new! I will be back for any future service needs! More

by Neasley1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Seguin Chevrolet responded

Dear Neasley1985, Thank you for your wonderful review! I'm thrilled to hear that your car is running like new and that you're satisfied with the quality of our work. We look forward to assisting you with any future service needs! Sincerely, Jeremy Sims, General Manager

September 17, 2024

Service was slow but after discussion with someone kind of got taken care so all ok then. More

by glmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 17, 2024

Service was slow but after discussion with someone kind of got taken care so all ok then. More

by glmolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Seguin Chevrolet responded

Dear glmolina, Thank you for sharing your feedback. I apologize for the initial delay in service but am glad to hear that things were ultimately taken care of. We appreciate your patience and hope to provide a more efficient experience next time. If there's anything else we can assist you with, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

September 16, 2024

I was kept informed. They are always knowledgeable and courteous. Waiting area is always clean. More

by NBMDCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tysn
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear NBMDCustomer, Thank you for your 5-star review! We’re pleased to hear that you were kept informed and found our team knowledgeable and courteous. Maintaining a clean waiting area is important to us, and we’re glad it made a positive impression. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 15, 2024

Staff was great. Oil change went well. Wished they had greased it to. Overall was fine. More

by jekles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
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Sep 19, 2024 -

Seguin Chevrolet responded

Dear jekles, Thank you for your review! We’re pleased to hear that you had a great experience with our staff and that your oil change went well. I appreciate your feedback about the greasing and will share it with our team to improve our service. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 15, 2024

It was all good but serive need too answer calls when calling there.instead of me calling over and over. More

by sosaramiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Seguin Chevrolet responded

Dear sosaramiro, Thank you for your 5-star review! I’m glad to hear that your overall experience was positive. I apologize for any inconvenience caused by difficulties in reaching us by phone. We’re addressing this issue to improve our responsiveness and ensure a better experience in the future. We appreciate your feedback and look forward to assisting you again. Sincerely, Jeremy Sims, General Manager

September 14, 2024

Great and smiling customer service. Service is promptly. Waiting area is comfortable with coffee, I recommend the service. More

by HECTORJRARRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Seguin Chevrolet responded

Dear HECTORJRARRAS, Thank you for the 5-star review! I’m thrilled to hear that you enjoyed our friendly customer service, prompt service, and comfortable waiting area. We appreciate your recommendation and look forward to providing you with excellent service again in the future! Sincerely, Jeremy Sims, General Manager

September 14, 2024

The service representative Gracie was great she was very helpful. Everyone was friendly and offered a drink. More

by VFREEMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie
Report | Print
Sep 19, 2024 -

Seguin Chevrolet responded

Dear VFREEMAN0, Thank you for your 5-star review! I’m delighted to hear that Gracie and the rest of our team provided you with excellent service and a warm, friendly experience. We’re glad you enjoyed the refreshments as well. Your feedback is much appreciated, and we look forward to welcoming you back! Sincerely, Jeremy Sims, General Manager

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