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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,413 Reviews
Call Service Center (830) 303-4381

1,413 Reviews of Seguin Chevrolet - Service Center

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August 12, 2023

Somehow the original problem was not addressed until various other things were done resulting in some unexpected charges. More

by walt_bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Nuckols
Report | Print
Aug 14, 2023 -

Seguin Chevrolet responded

Hi walt_bev, We appreciate your kind review. We are glad to hear our team was excellent during your service visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 10, 2023

Great attention very knowledgeable sales rep fast and easy financing process will recommend for everyone. More

by ATAMARANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Eddie De Luna, Luis Hernandez
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Aug 11, 2023 -

Seguin Chevrolet responded

Hi ATAMARANO, Thank you for your kind review. We are delighted to hear you had an excellent experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 09, 2023

Service writer was very unprofessional and made me feel I was intrupting his day and was in no hurry to help me. More

by mccalank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service writer
Report | Print
Aug 11, 2023 -

Seguin Chevrolet responded

Hi mccalank, We're sorry for the way you were treated. Please contact Gary Stehle to discuss your concern and to improve your experience with us, by phone number 830-303-4381 ext. 2035 or by email at gstehle@seguinchevrolet.com. We hope to hear from you soon. Sincerely, Jeremy Sims, General Manager

August 09, 2023

I had to miss work twice already and they still have not fixed my car. They are now saying they ordered the wrong part and I waited 2 hours and the finally tell me that. Now they want me to go in a third ti More

by SHELLPENA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maintenance department
Report | Print
Aug 11, 2023 -

Seguin Chevrolet responded

Hi SHEELPENA09, We're sorry for any inconvenience we may have caused. We would like to offer to pick up your vehicle and give you a loaner vehicle. Please contact Gary Stehle to discuss your concern and to improve your experience with us, by phone number 830-303-4381 ext. 2035 or by email at gstehle@seguinchevrolet.com. We hope to hear from you soon. Sincerely, Jeremy Sims, General Manager

August 09, 2023

The service was good, they changed my oil like I scheduled. However, there was a lack of communication. I had to call to follow up at the end of the day More

by Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
Report | Print
Aug 10, 2023 -

Seguin Chevrolet responded

Hi Sierra, We appreciate your kind review. We are delighted to hear your service visit was excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 09, 2023

Service was fast and great 👍 service attendant was very courteous. Very satisfied. Will be back More

by CARRSAN2019
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Aug 10, 2023 -

Seguin Chevrolet responded

Hi CARRSAN2019, Thank you for your 5-star review. We are glad to hear you were satisfied with your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 08, 2023

You have only lazy people, inconsiderate lazy, lazy, lazy people and the service is poor! More

by RICARDOMURILLO11365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
People in the front desk
Report | Print
Aug 10, 2023 -

Seguin Chevrolet responded

Hi RICHARDOMURILLO11365, We apologize for any inconvenience we caused and the way you were treated. Please contact Gary Stehle to discuss your experience at your convenience by phone number at 830-303-4381 ext. 2035 or by email at gstehle@seguinchevrolet.com. Sincerely, Jeremy Sims, General Manager

August 06, 2023

This dealership went above and beyond for me! Thanks Gary! I highly recommend Seguin chevrolet!! More

by HEATHER_DAVIS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and Gary
Report | Print
Aug 07, 2023 -

Seguin Chevrolet responded

Hi HEATHER_DAVIS28, We appreciate your 5-star review. We are glad to hear our team went above and beyond during your stay with us. We are looking forward to working with you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 06, 2023

Listened to my needs & wants in a vehicle. Never felt pressured into buying anything. Very organized group. More

by SBSANDERS57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez
Report | Print
Aug 07, 2023 -

Seguin Chevrolet responded

Hi SBSANDERS57, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 05, 2023

Great service Amber was very Attentive in efficient would definitely come back Thank you Amber More

by odiaz0831
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 07, 2023 -

Seguin Chevrolet responded

Hi odiaz0831, We appreciate your 5-star review. We are delighted to hear Amber was excellent during your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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