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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,413 Reviews
Call Service Center (830) 303-4381

1,413 Reviews of Seguin Chevrolet - Service Center

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August 19, 2023

Disappointed the Parking Sensors weren’t able to be installed because of GM’s system being down. Please let me know what the Parking Sensors do? More

by MDRUEBERT
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Aug 21, 2023 -

Seguin Chevrolet responded

Hi MDRUEBERT, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we are always looking for ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

August 19, 2023

Customer service is great! 2 week wait for an oil change is a long time. More

by Catheysw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 21, 2023 -

Seguin Chevrolet responded

Hi Catheysw, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

August 19, 2023

Great service always! Quick and convenient! Seguin Chevrolet is the best! Will highly recommend them! More

by AMWEBB121618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Garcia
Report | Print
Aug 21, 2023 -

Seguin Chevrolet responded

Hi AMWEBB121618, Thank you for your 5-star review. We are glad to hear you were satisfied with your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 18, 2023

Easy and they did a great job. Great service all around Best place for Chevrolets More

by katie.t.tucker
Recommend Dealer
Yes
Employees Worked With
T Harper
Report | Print
Aug 18, 2023 -

Seguin Chevrolet responded

Hi katie.t.tucker, Thank you for your 5-star review. We are delighted to hear our team took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 18, 2023

2 vehicle I've bought from seguin Chevrolet. Omar was great to work with in and out in 4 hrs More

by JUSTIN.TRAPP.85.JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano
Report | Print
Aug 21, 2023 -

Seguin Chevrolet responded

Hi JUSTIN.TRAPP.85JT, We appreciate your kind review. We are delighted to hear Omar made your purchase experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 17, 2023

Exelent service and very good job making on that place and very good people attending More

by jaimechavarria045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gallegos
Report | Print
Aug 17, 2023 -

Seguin Chevrolet responded

Hi jaimechavarria045, We appreciate your 5-star review. We are delighted to hear our service team took excellent care of your vehicle. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 17, 2023

Ellos son muy amables te explica el proceso dan excelente servicio y me dieron los cambios de aceite gratis en mis dos trocas More

by CHAYOVAL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika DeLaGarza, Anthony Medina
Report | Print
Aug 18, 2023 -

Seguin Chevrolet responded

Hi CHAYOVAL86, Muchas gracias por dejar una revisión de 5 estrellas! Nuestro equipo está encantado de saber que pudimos ayudar en el mantenimiento de sus dos camiones. Estamos comprometidos a brindar un servicio de primer nivel y nos complace saber que cumplimos con sus expectativas. ¡Esperamos verte en tus próximas visitas y deseamos que tengas un gran día! Sincerely, Jeremy Sims, General Manager

August 17, 2023

I really appreciate that my service representative kept me informed all through the process of getting my car serviced. I never needed to call and ask. More

by santolroad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Garcia
Report | Print
Aug 17, 2023 -

santolroad responded

Thank you again for the great customer service!

Aug 18, 2023 -

Seguin Chevrolet responded

Hi santolroad, Thank you for your 5-star review. We are delighted to hear our team took excellent care of your vehicle during your visit. We are looking forward to serving you in the future. Have a great day. Sincerely, Jeremy Sims, General Manager

August 17, 2023

We were very disappointed with the service and quality of care and we will never be back. More

by Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The mechanic was awful
Report | Print
Aug 22, 2023 -

Seguin Chevrolet responded

Gee, I am sorry to hear that you were not satisfied with the service you received from us. Providing excellent customer service is our top priority, and it is never our intention to provide anything less. I would appreciate the opportunity to learn more about your experience so that I can better understand what happened and work to improve our customer experience. Please feel free to contact me directly at 830-303-4381 ext.2035 or email me at gstehle@seguinchevrolet.com. I am eager to hear from you and hope that we can address any concerns you may have. Thank you for your feedback and for giving us the chance to make things right. Sincerely, Jeremy Sims, General Manager

August 17, 2023

I went in and my vehicle was taken care of in a timely manner did not have to wait long at all More

by Amendez25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Seguin Chevrolet responded

Hi Amendez25, Thank you for your 5-star review. We are glad to hear you were satisfied with your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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