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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,413 Reviews
Call Service Center (830) 303-4381

1,413 Reviews of Seguin Chevrolet - Service Center

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August 31, 2023

I enjoyed my experience at the dealership. They were very responsive to my ever need. My salesman DRE was amazing. Went above and beyond for everything. More

by charles.smith2
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Seguin Chevrolet responded

Hi charles.smith2, Thank you for your 5-star review. We are delighted to hear Dre went above and beyond during your experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 31, 2023

I'm thrilled to share my fantastic experience working with Dre Lavin at Seguin Chevrolet! Recently, I purchased a 2023 Chevy Silverado, and I couldn't be happier with the entire process. Even though I ca More

by Dcabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2023 -

Seguin Chevrolet responded

Hi Dcabrera, Thank you for your 5-star review. We are glad to hear Andres and Dre went above and beyond during your process. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 31, 2023

They never called back to see how the truck was doing. Or if I was satisfied with it. Poor customer service More

by THEBIRD1867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peyton Macy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Gabby Martinez, Michael Littlefield
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Sep 12, 2023 -

Seguin Chevrolet responded

THEBIRD1867, We are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 30, 2023

Great service and great attention to the costumers I will recommend to my parents and friends More

by Narvaez
Workmanship
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Elihu Amaro
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Aug 31, 2023 -

Seguin Chevrolet responded

Hi Narvaez, Thank you for your 5-star review. We are delighted to hear you were satisfied with your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 29, 2023

Service is always great. My truck was ready when they said it would be. Thanks Seguin Chevrolet! More

by JAMIRAE421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Seguin Chevrolet responded

Hi JAMIRAE421, We appreciate your kind review. We are glad to hear your service visit went well with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 27, 2023

I have no idea what was serviced on my suv. I was given a piece of paper and told I was done. More

by TANYA.SAVELLMARZAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arnold Guerra
Report | Print
Aug 30, 2023 -

Seguin Chevrolet responded

Dear Mrs. Marzan, I would like to apologize for any confusion regarding the services performed on your vehicle on August 09, 2023. We changed the oil and filter, rotated the tires, and topped off all the fluid levels to ensure your vehicle is in top condition. If you have any questions or concerns, please do not hesitate to contact me at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com. I hope this clears up any confusion and we look forward to servicing your vehicle in the future. Sincerely, Jeremy Sims, General Manager

August 25, 2023

Always a pleasure visit. Everyone is so friendly and helpful with us and the place is always so clean and welcoming More

by SESTRADA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Seguin Chevrolet responded

Hi SESTRADA01, We appreciate your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

August 24, 2023

The staff are very helpful and friendly service is super fast will return to service vehicle in the future More

by ALLCITYPLUMBING43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Vega
Report | Print
Aug 25, 2023 -

Seguin Chevrolet responded

Hi ALLCITYPLUMBING43, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 23, 2023

Excellent service! Friendly and helpful employees! Clean comfortable wait area! I would recommend to friends ! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept check in desk
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Aug 23, 2023 -

Seguin Chevrolet responded

Hi Karen, Thank you for your 5-star review. We are glad to hear our team took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 22, 2023

THANKYOUJESUS 🥷🎶🦅👆❣️THANK YOU CHEVY FOR THE OIL CHANGE SERVICE 🥷 THANK YOU FOR THE SERVICE I WAS A WALK IN THANK YOU🥷❣️ More

by virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
REPAIR SERVICE
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Aug 22, 2023 -

virginia responded

THANKYOUJESUS 🥷❣️

Aug 23, 2023 -

Seguin Chevrolet responded

Hi virginia, Thank you for your 5-star review. We are delighted to hear Jesus made your buying experience excellent. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

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