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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,413 Reviews

1,413 Reviews of Seguin Chevrolet - Service Center

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September 07, 2023

Is a Good agency to think to buy your new car wonderful people ask for Monica is a good salesperson she help you to put you an a Nice Truck😂 More

by dianasalazargzm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Seguin Chevrolet responded

Hi dianasalazargzm, Thank you for your kind review. We are glad to hear Monica was excellent with your new truck purchase. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 03, 2023

Too much back and forth. Finance department trying to upswell their services even though we were pre-approved by our bank. Items pertaining to vehicle purchased were mis More

by DRUSH1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Noor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Luis Hernandez
Sep 13, 2023 -

Seguin Chevrolet responded

Hi DRUSH1970, we are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

September 02, 2023

Awesome, friendly, and understanding people. IVAN helped me out and I walked out happy. Thank you very much... More

by LUPEG575727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
Sep 05, 2023 -

Seguin Chevrolet responded

Lupe, Thank you for your fantastic 5-star review! We're delighted to hear that our team, especially Ivan, made your experience awesome, friendly, and understanding. Your happiness is our greatest reward, and we appreciate your kind words. If you ever need assistance in the future, don't hesitate to reach out. Thank you very much for choosing us! Sincerely, Jeremy Sims, General Manager

September 02, 2023

Sales person was great. The people sitting in the office that value trade ins were absolutely horrible and the most unprofessional people I have ever seen in my life. Had I More

by Lh
Recommend Dealer
No
Employees Worked With
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Great folks that will help with all your needs. I will be back again one day. More

by ROBERT.BOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ro, German, Tyson
Sep 05, 2023 -

Seguin Chevrolet responded

Robert, We're truly grateful for your fantastic 5-star review! It's wonderful to hear that our team was able to assist you with all your needs. We look forward to the day you return, and we'll be here with open arms to provide you with exceptional service once again. Until then, take care and safe travels! Sincerely, Jeremy Sims, General Manager

September 02, 2023

Our rep Carlos was amazing and he went above and beyond really happy with our purchase More

by DIANEMUNOZ2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 05, 2023 -

Seguin Chevrolet responded

Diane, Thank you for your glowing 5-star review! We're thrilled to hear that Carlos exceeded your expectations and made your purchase a truly satisfying experience. Your happiness is our ultimate goal, and we look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

September 02, 2023

Not A Good Customer friendly place at ALL. LOOONNNGG Wait.. Not Good Negotiations employees they need better Training… take a Long time to return call and waiting to close the deal was forever More

by Jujubeans1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2023 -

Seguin Chevrolet responded

Hi Jujubean1116, we are deeply sorry for any inconvenience we may have caused you. Please know that your satisfaction is our top priority, and we truly appreciate you taking the time to reach out to us. Thank you for your patience and understanding, and we hope to have the pleasure of serving you again in the future. Sincerely, Jeremy Sims, General Manager

September 01, 2023

Very good advertising but you don't aways get what tou want maybe a better interest rate More

by PEREZRODOLFO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Eddie De Luna
Sep 05, 2023 -

Seguin Chevrolet responded

PEREZRODOLFO21, Thank you for your valuable feedback! We appreciate your kind words about our advertising efforts. We understand your concern about interest rates, and we continually strive to provide the best financing options for our customers. Your input helps us improve, and we hope to serve you even better in the future. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you. Sincerely, Jeremy Sims, General Manager

September 01, 2023

It's a very good dealership I love it they always help me out and something goes wrong with my car and that's why I brought my car from More

by DIRTYSOUTHSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Seguin Chevrolet responded

DIRTYSOUTHSHOP, We're absolutely delighted to hear that you love our dealership and that we've been able to provide you with the help you need whenever something goes wrong with your car. Your continued trust and support mean the world to us, and we're here whenever you need us. Thank you for being a valued part of our automotive family! Sincerely, Jeremy Sims, General Manager

August 31, 2023

We have purchased several vehicles from seguin Chevy and dealt with different sales men. But I have to say that Ivan Camacho topped them all. He was very helpful and was there from the beginning to the end. More

by GONZALO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Seguin Chevrolet responded

Hi GONZALO33, We appreciate your 5-star review. We are delighted to hear Ivan made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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