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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,478 Reviews

1,478 Reviews of Seguin Chevrolet - Service Center

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November 10, 2021

Not at all happy with the last oil change. 15 minute job. Didn't grease anything. My truck sat from when I got there at noon until 12:50 when I went and ask why it was just sitting there. Another lady behind More

by mgrantier50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck service dept., Devin Richardson
Nov 22, 2021 -

Seguin Chevrolet responded

mgrantier50, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 10, 2021

This was my first less than stellar visit to this dealer. There was a question about warranty work and Chuck was impolite and bordered on rude. We worked out the issue but I did not appreciate his attitude More

by 4770
Recommend Dealer
No
Employees Worked With
Chuck one star
Nov 22, 2021 -

Seguin Chevrolet responded

4770, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

November 10, 2021

The service was fast and easy to work with. They did a great job. Thank you. More

by Dylanadambalderas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Dylandambalderas! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Fast, professional, and friendly. From my salesman to the service team, cheers very well done More

by JRSNIDER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Morataya
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, JRSNIDER10! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Everybody was friendly and the service was prompt. Mrs.Syble was Great.I would recommend. More

by CARRIEHOLDMAN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Wright, Kevin Cancela, Ryan Faglie
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, CARRIEHOLDMAN24! Thank you for the 5-star rating. We're happy to hear that working with Syble earned us your recommendation. Safe travels! Sincerely, Jeremy Sims, General Manager

November 10, 2021

Everyone that we worked with in the service department was very professional, courteous and polite More

by Kwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Faglie
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Kwalker! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. Have a great day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

The facility’s are nice clean , nice environment people on the service desk act like the hate their job , arrogant not nice. Don’t like visiting this place because the attitude on them, the technician are More

by rojas-70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rhett Crawford
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, rojas-70! Thank you for the glowing review. We're happy to hear that working to the team led to such a positive experience. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

The service prompt and got me out within less than 2 hours. Everyone was extremely nice. More

by lankfordconsultant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, lankfordconsultant! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Jeremy Sims, General Manager

November 10, 2021

I was working out of town and my truck needed service. They allowed me to leave my trailer on the lot while they serviced my truck. I was able to get back to work in a few days. Exceptional customer servi More

by folana.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, folana.b! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Take care! Sincerely, Jeremy Sims, General Manager

November 10, 2021

The service advisor Sissy was great. The mechanic James Byrd was the most knowledgeable and trustworthy mechanic I have ever felt. He made me very comfortable and confident. More

by Nbaker2055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sissy, James Byrd
Nov 11, 2021 -

Seguin Chevrolet responded

Hi, Nbaker2055! Thank you for the 5-star review. We're happy to hear that working with James elevated your experience with us. Have a great day! Sincerely, Jeremy Sims, General Manager

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