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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,402 Reviews

1,402 Reviews of Seguin Chevrolet - Service Center

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December 08, 2022

I made appt at 10am oil change I sat there for 3hrs that has been my longest wait ever for just a oil change & w/appt I drive all the way from San Antonio Tx which takes like 52 minutes from where I live I More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arnold Guerra
Dec 12, 2022 -

Seguin Chevrolet responded

Hi NO2, We're sorry for the long wait to have your vehicle's oil changed and the remarks made by the service staff. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Please reach out to Gary Stehle at 830-303-4381 EXT. 2035 to discuss your experience further. Sincerely, Jeremy Sims, General Manager

December 06, 2022

Tyson was very knowledgeable and a pleasure to work with. Answered all my questions. He also took the time to update me. More

by a66browneyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Dec 07, 2022 -

Seguin Chevrolet responded

Hi a66browneyes, Thank you for your 5-star review. We are delighted to hear Tyson made your service experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 05, 2022

Finance department added extender warranty to my purchase after I repeatedly expressed that I was not interested in the product they offered. Was told that I could cancel it after I left. Told them that was More

by UTILITYWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Belia Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Eddie De Luna, Luis Hernandez, Ryan Faglie
Dec 12, 2022 -

Seguin Chevrolet responded

Hi UTILITYWATSON, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Please reach out to the dealership if you have any concerns. Sincerely, Jeremy Sims, General Manager

December 05, 2022

I live in Abilene never been to your shop please take me off your list More

by WPARKER_3609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody
Dec 12, 2022 -

Seguin Chevrolet responded

Hi WPARKER_3609, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. We will be removing you from our email lists. Sincerely, Jeremy Sims, General Manager

December 02, 2022

Always friendly and fast service. Getting scheduled is always a breeze. Flexible scheduling is always a plus. Appreciate the text reminders! More

by MENDOZAMEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Seguin Chevrolet responded

Hi MENDOZAMEL2, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 02, 2022

The transmission failed on my 2012 truck and these guys took care of the replacement in a very timely and professional manner. Thanks for bringing other wear items to my attention…I will be budgeting for t More

by MONTYTROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 05, 2022 -

Seguin Chevrolet responded

Hi MONTYTROST, Thank you for your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 01, 2022

Easy to set up appointment time. Took my car quickly upon arrival. Was finished with oil change in 40 minutes. Happy with service. More

by God bless America
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Dec 02, 2022 -

Seguin Chevrolet responded

Hi God bless America, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

November 29, 2022

Priscilla did an amazing job and my buying experience stress-free. Highly recommend Priscilla Recio. Thank you Beca More

by RRRFLORES50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rosario was my amazing finance manager ?? excellent job and patient , Priscilla Recio, Milo Reyna
Nov 30, 2022 -

Seguin Chevrolet responded

Hi RRRFLORES50, Thank you for your 5-star review. We are delighted to hear Priscilla and Beca made your experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 29, 2022

Prompt and courteous they were very efficient and serviced my truck promptly I was very satisfied with the service thank you More

by EOJSEMADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Nov 30, 2022 -

Seguin Chevrolet responded

Hi EOJSEMADA, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

November 29, 2022

They got the vehicle for the most part ready for me in a short time but they did not set up the tpms on vehicle so I have to take it to my local dealership to get fixed. More

by ROBERTLSTANLEYJR
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Syble Kline
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Reinke, Jason Olfers
Nov 30, 2022 -

Seguin Chevrolet responded

Hi ROBERTLSTANLEYJR, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

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