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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,610 Reviews
Call Service Center (830) 303-4381

1,610 Reviews of Seguin Chevrolet - Service Center

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July 26, 2023

No cuenta siempre con buen servicio, y no hay quien hable español en dónde vas a la área de mantenimiento sin embargo para vender siempre hay quien hable español More

by ROBERTO.SAENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxx
Report | Print
Jul 27, 2023 -

Seguin Chevrolet responded

Hi ROBERTO.SAENZ, Gracias por tomarse el tiempo para dejarnos sus comentarios. La satisfacción del cliente es nuestra prioridad número 1, y siempre estamos buscando formas de mejorar. Si tiene más consultas, no dude en llamarnos aquí en el concesionario. Esperamos volver a trabajar con usted pronto. ¡Qué tengas un lindo día! Sincerely, Jeremy Sims, General Manager

July 26, 2023

Cybil Kline a very valueable asset to the dealership and explained the truck very well More

by MMATTKE
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez
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Jul 27, 2023 -

Seguin Chevrolet responded

Hi MMATTKE, We appreciate your 5-star review. We are delighted to hear Cybil made your buying process excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 25, 2023

Waited longer than I should have with scheduled appointment. Was told I would receive a call back but have not yet More

by FRANCISCO.SAUCEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Supervisor
Report | Print
Aug 04, 2023 -

Seguin Chevrolet responded

Hi FRANCISCO.SAUCEDO, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

July 23, 2023

Showed me a couple of trucks, but was out of my budget. So they got me into a GMC TERRAIN 2019! Love it! But was too long in final paper signing... More

by DIAMONDDAVE6410PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Luis Hernandez, Michael Littlefield
Report | Print
Jul 24, 2023 -

Seguin Chevrolet responded

Hi DIAMONDDAVE6410PR, Thank you for your kind review. We are delighted to hear you had an excellent experience with your new purchase. We are looking forward to seeing you on your next visit. Take care. Sincerely, Jeremy Sims, General Manager

July 22, 2023

Friendly,Knowledge Of Wants And Service. Quick To Respond And Remind What Is Work On And Time Frame. More

by JOEDG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Know
Report | Print
Jul 24, 2023 -

Seguin Chevrolet responded

Hi JOEDG58, Thank you for your kind review and 5-star rating. We are delighted to hear our service team was excellent. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

July 22, 2023

I was satisfied with the service center. They were very helpful in answering my questions. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Report | Print
Jul 24, 2023 -

Seguin Chevrolet responded

Hi Lin, We appreciate your 5-star review. We are glad to hear you were satisfied throughout your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 21, 2023

I arrived at Seguin Chevrolet at 7:10 and there were 8 to ten vehicles in front of me. I expected to leave between 10:30 to 11ish. They finished the service in less time then I expected. More

by PENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Seguin Chevrolet responded

Hi PENA, Thank you for your 5-star review. We are delighted to hear our service team took excellent care of you of your vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 21, 2023

The Chevy vehicle was fixed with no issues and was ready the very next day . More

by MANDAMAIEN_18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Jul 24, 2023 -

Seguin Chevrolet responded

Hi MANDAMAIEN_18, We appreciate your kind review. We are delighted to hear our team was excellent service with your service visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

July 21, 2023

Took truck in for oil and filter change and was made aware of a recall. Vehicle sat at dealership for 6 days and everything was not completed. When I picked truck up on the sixth day. Dealership left a More

by PATRICK.PINDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees don’t call back
Report | Print
July 20, 2023

I bought my 2023 Tahoe and not satisfied . Twice it has been in the shop More

by JPESQUEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber, maintenance
Report | Print
Jul 24, 2023 -

Seguin Chevrolet responded

Hi JPESQUEDA, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. We would like to know more about the concerns you are having with your vehicle. Please contact Gary Sthele at 830-303-4381 ext. 20235 or by email at gstehle@gstehle@seguinchevrolet.com. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

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