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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,706 Reviews

1,706 Reviews of Seguin Chevrolet - Service Center

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May 29, 2025

it was an easy drop off and an easy pickup. All the work went as expected ! More

by waterparkguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Jun 02, 2025 -

Seguin Chevrolet responded

Dear waterparkguy, Thank you for the great review! I'm glad to hear your drop-off and pickup experience was smooth and that everything went as expected. We appreciate your trust in us and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

May 29, 2025

The people are friendly and the repairs were good. The only problem was it took a month to fix my A/C. The loaner truck they gave me was nice but I practically needed a ladder to get in and out of it. More

by clc4112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Howard
Jun 02, 2025 -

Seguin Chevrolet responded

Dear clc4112, Thank you for your honest and thoughtful review. I’m glad to hear our team took good care of you and that you were happy with the repairs. I understand the extended timeframe for the A/C repair was frustrating, and I appreciate your patience throughout the process. I’ll also pass along your feedback about the loaner truck, it’s important to us that all aspects of your visit are comfortable and convenient. Sincerely, Jeremy Sims, General Manager

May 29, 2025

Came in for ongoing air conditioning issues. Hoping this is the fix. Michael has great customer service and always taste care of my vehicle needs More

by JM
Recommend Dealer
Yes
Employees Worked With
Michael in service
Jun 02, 2025 -

Seguin Chevrolet responded

Dear JM, Thank you for your feedback and your continued trust in us. I’m glad to hear Michael provided great customer service and helped with your vehicle needs. We hope this latest visit resolves the A/C issues for good—please don’t hesitate to reach out if you need anything else. Sincerely, Jeremy Sims, General Manager

May 27, 2025

Professional and courteous staff. Cannot complain! From the moment I arrived Ms. Martinez greeted me and explained what my car service included. We waited in the lobby and staff membe More

by marthasegura8565
Recommend Dealer
Yes
Employees Worked With
Gracie Martinez
May 26, 2025

Service advisor was the best. Thank you Michael for your attention and help. Truck is driving like new again. More

by jalderete6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Michael
May 26, 2025

I thought it was very expensive and did not receive an itemized bill. 123.00 for an oils change and tire rotation is much More

by Franklingal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 26, 2025

Great customer service, really helpful going over everything going on with my car and what will need to be fixed soon. More

by Kylecavazos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
May 26, 2025

Took pick-up for three issues,fixed two and told me the third could not be found I drove less than two blocks,and the issue was still there,very clear to detect.. More

by bigloupena54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name,but it was service dept
May 26, 2025

The service was fast and great. The customer service was also very excellent. I was in and out in less than an hour. More

by Cwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
May 23, 2025

I drive all the way from Austin just to go to this dealership for service. Better service than other dealerships in Austin. Definitely worth the drive. More

by leopadron2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gracie in Service Dept
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