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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,831 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,831 reviews

December 20, 2024

Staff were friendly and the waiting area was very clean. There were hot beverages available while we waited for my car to be serviced. The wait was quite long, but that’s expected. More

by MNINO85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear MNINO85, Thank you for taking the time to leave us a 5-star review! We're glad to hear that you had a positive experience with our friendly staff and clean waiting area. We understand that longer wait times can be frustrating, but we're happy to hear you felt comfortable with the amenities provided during your visit. Your feedback is valuable, and we appreciate your understanding. Sincerely, Jeremy Sims, General Manager

December 20, 2024

Seguin Chevrolet is the best anywhere in the country in my opinion! As you know, the Harper Family and ALL of their employees go more than above and beyond to care for their customers, and are the most ho More

by bettiebeckworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Hood, T and Will Harper, Shane Broussard and Mike in make-ready. Everyone there makes sure you feel welcome and comfortable from your first step into the dealership until you drive away in your new car. All are equally as courteous to people wh
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear bettiebeckworth, Thank you so much for your incredible 5-star review! We are truly honored by your kind words and appreciate your continued trust in Seguin Chevrolet, even all the way from Austin. It means the world to us to know that you value the hard work and dedication of the Harper family and our team. We are committed to providing exceptional service and making every customer feel like part of our family. Sincerely, Jeremy Sims, General Manager

December 20, 2024

We have worked with Seguin Chevrolet several times and they go above and beyond to make the process as easy as possible. More

by rosskk2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear rosskk2, Thank you for your amazing 5-star review! We're thrilled to hear that your experiences with Seguin Chevrolet have been consistently great. Our team works hard to make the process as smooth and easy as possible, and it's wonderful to know that we’ve been able to meet your expectations. We truly appreciate your continued support. Sincerely, Jeremy Sims, General Manager

December 19, 2024

Doesn't look closely at there vehicles missed collision in my newly bought car.. still trying to get them to assist More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear Jake, Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you've experienced. We take pride in ensuring our vehicles are thoroughly inspected before they reach our customers, and I'm sorry that we missed an issue with your car. I understand how important this is to you, and I would like to assist in resolving this as quickly as possible. Please reach out to me directly so we can address this matter and find a satisfactory solution. Sincerely, Jeremy Sims, General Manager

December 19, 2024

There was no negotiation on a price of a vehicle basically says thank you very much for coming here, but we cannot give you a deal when I drove an hour and a half to get there More

by tswdesignz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Stehle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear tswdesignz, Thank you for your feedback, and I apologize for any frustration you experienced during your visit. We understand how important it is to feel that you're getting a fair deal, and we're sorry that we couldn't meet your expectations. We do our best to offer competitive prices based on the market, but we understand that negotiation is a part of the car-buying process. If you'd like to discuss your experience further or if we can assist you in finding a solution, please don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

December 19, 2024

Excellent job 👏 amazing work every time when am there and many people help me congratulations next time More

by gchapa49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear Gchapa49, Thank you for your wonderful feedback! We’re so glad to hear that you continue to have a great experience with us. We look forward to assisting you again in the future. Congratulations, and see you next time! Sincerely, Jeremy Sims, General Manager

December 19, 2024

Friendly and knowledgeable staff. Worth the hour and a half drive. Love the new truck. More

by ryanm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear Ryan, Thank you for the kind words! We're so glad to hear that you had a great experience with us, and we truly appreciate you making the drive to visit. Enjoy your new truck, and if you ever need anything, don't hesitate to reach out. Sincerely, Jeremy Sims, General Manager

December 18, 2024

Service has been very good. The last service had some miscommunication and took 2.5 hrs for an oil change but overall I would give it 4 stars. More

by GSP3870
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Seguin Chevrolet responded

Dear GSP3870, Thank you for your feedback! We appreciate your understanding and are glad to hear that your overall experience has been positive. We apologize for the miscommunication and the extended wait during your recent oil change. We’re working on improving our processes to ensure more timely service in the future. Your continued support means a lot to us, and we look forward to serving you again! Sincerely, Jeremy Sims, General Manager

December 17, 2024

Everyone at the dealership was super nice and helpful! They made sure I was completely happy with my purchase and helped me every step of the way More

by GS313Y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal l
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear GS313Y, Thank you for the kind words! We’re thrilled to hear that our team made your experience a positive one. We always strive to ensure our customers are happy and well taken care of, and we’re glad we could do that for you. Enjoy your new vehicle, and we look forward to seeing you again soon! Sincerely, Jeremy Sims, General Manager

December 16, 2024

Excellent service, very friendly and takes care of you like family. Didn't wait long for an oil change. More

by CINDYP417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Starks
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Dec 31, 2024 -

Seguin Chevrolet responded

Dear CINDYP417, Thank you for the wonderful review! We’re so glad to hear that you felt taken care of like family, and we’re happy to know your oil change was completed quickly. It’s our goal to make every visit as pleasant and efficient as possible. We look forward to serving you again soon! Sincerely, Jeremy Sims, General Manager

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