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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
3,299 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 3,299 reviews

December 25, 2022

Everyone we met was very kind and courteous very respectful of our situations thank you More

by LILDRAGON_7969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra, Erika DeLaGarza, Ryan Faglie
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Dec 27, 2022 -

Seguin Chevrolet responded

Hi LILDRAGON_7969, We appreciate you taking the time to write to us. We are glad to hear you were satisfied. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 24, 2022

Amber from the service department was great and very helpful as well as her supervisor. More

by FREAKZILLA.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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Dec 27, 2022 -

Seguin Chevrolet responded

Hi FREAKZILLA.28 We appreciate your kind review and your 5-star rating. We are delighted to hear Amber was excellent during your vehicle's service. We hope to see you at your next service. Take care. Sincerely, Jeremy Sims, General Manager

December 23, 2022

omar noor was very helpful with customer service and made sure I left with a new car More

by GARCIAIS025
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Reinke
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Dec 27, 2022 -

Seguin Chevrolet responded

Hi GARCIAIS025, Thank you for your 5-star review. We are delighted to hear Omar was excellent during your buying process. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 23, 2022

Waiting almost 3 hours for an oil change is not ideal. Please find a way to update customers throughout the waiting process instead of having us wait in silence. More

by BJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Dec 27, 2022 -

Seguin Chevrolet responded

Hi BJM, Thank you for your feedback. We're sorry that the waiting time for an oil change was longer than normal. Thank you for your patience and we hope to see you soon. Please contact Gary Stehle at 830-303-4381 EXT. 2035 to discuss further your experience. Sincerely, Jeremy Sims, General Manager

December 23, 2022

I felt it was a great experience and I was able to get my questions answered. More

by teresa.villarreal83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mitchell, Anthony Hernandez
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Dec 27, 2022 -

Seguin Chevrolet responded

Hi teresa.villarereal83, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 22, 2022

Sales manager had a poor attitude and spoke negatively about me in front of my son in the finance office. More

by SLOHESKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Wright, Anthony Hernandez
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Jan 03, 2023 -

Seguin Chevrolet responded

Hi SLOHESKY, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

December 21, 2022

Was given a long 2 hour wait time and was done completed in less than an hour. More

by GARRETKHARDWICK1463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavon Villanueva
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Dec 22, 2022 -

Seguin Chevrolet responded

Hi GARRETKHARDWICK1463, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. Thank you for choosing Seguin Chevrolet. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

December 21, 2022

Very attentive salesman. Finance department was quick and easy. GM puts in the work to get the sale. Great coffee bar. More

by berkym0049
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Jason Olfers
Report | Print
Dec 22, 2022 -

Seguin Chevrolet responded

Hi berkym0049, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 21, 2022

They have great sales people that made it easy to get what I wanted. Thanks Sam Hood More

by TYNAKEYE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra
Report | Print
Dec 22, 2022 -

Seguin Chevrolet responded

Hi TYNAKEYE15, We appreciate your kind review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

December 21, 2022

Good service, but they need more people, service gets back logged, friendly, clean, informative, overall good. More

by RRMARTINEZ265
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Dec 22, 2022 -

Seguin Chevrolet responded

Hi RRMARTINEZ265, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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