Seguin Chevrolet

The service was just outstanding very professional the made me feel like I was a very special person made me feel like I was a very special person More

Amazing experience from start to finish with full disclosure and warm welcoming customer service. Would definitely recommend disclosure and warm welcoming customer service. Would definitely recommend More

We were searching for a new car. They were the only ones who found what I wanted. But everytime we went we were there for several hours. We drive 30 miles to get there. The last tim They were the only ones who found what I wanted. But everytime we went we were there for several hours. We drive 30 miles to get there. The last time they wanted us to come do final paperwork. I told them upfront I didn’t have much time as it was my birthday and I had plans. They said oh no we will make if fast. WE WERE THERE 3.5 HOURS! The salesman Wilson was always saying stuff to make me feel like he was doing what I wanted but it would always turn out to be different. I have bought new Chevrolets every few years. This was the first time I had to figure out how everything worked myself. He showed me how to use the my Chevy app but did not tell me about setting up apple car pay even though I specifically asked about being able to receive text on car. Due to having the seats changed to leather we did not take delivery on our car for 2 weeks after signing paperwork. Our free month of Onstar started when we signed so we really only got a couple weeks. I will not return to this dealership after I get my plate DS for anything. I felt like I had been taken advantage of. After recently reading fb reviews I see where others have been dissatisfied with various things and the response from the general manager was the same exact response for each. More

Sales team was great through the build delays. Would get higher review except experience with Onstar/GM and the fact I had complete full access to another vehicle/Vin through the MyChevrolet App. Would get higher review except experience with Onstar/GM and the fact I had complete full access to another vehicle/Vin through the MyChevrolet App. I feel this was an honest mistake, but still concerning and could happen malicously. I spoke with Onstar rep of the huge safety concern I had with this and was told a representative would call me. Have not received a call since. GM/Onstar doesn't seem to be concerned with the safety of the public due to an error with their system. More

I have made 2 appointments to have the passenger side airbag replaced for the recall. Both times they have not had the part! I drive more than 30 miles one way! Waste of gas and time! airbag replaced for the recall. Both times they have not had the part! I drive more than 30 miles one way! Waste of gas and time! More

Seguin Chevrolet was one of the few dealerships that had an availability that same day after we discovered our water pump had cracked. They took on the warranty work and had our vehicle completed in a coupl an availability that same day after we discovered our water pump had cracked. They took on the warranty work and had our vehicle completed in a couple days. More

Michael Littlefield did a great job! Hardworking, trustworthy and so friendly! He made us feel welcome and comfortable. Hardworking, trustworthy and so friendly! He made us feel welcome and comfortable. More

Love it nice people love it will go again in the coming months thanks to everyone months thanks to everyone More

Great customer service. Took the time to get my truck in and finished in a timely manner. Took the time to get my truck in and finished in a timely manner. More

No communication in Service Dept. No individual/client care. No updates when service will completed. No individual/client care. No updates when service will completed. More