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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.4
2,728 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,728 reviews

September 12, 2024

Did a good job of keeping me updated on the pick up and finished in a timely manner thank you. More

by PATKINS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear PATKINS65, Thank you for your 5-star review! We’re pleased to hear that you were kept updated and that your service was completed in a timely manner. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

September 12, 2024

Great service coffee was great fast in an out service made me feel welcomed me an wife are satisfied More

by CRYSTALLONGORIA41486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Medrano, Michael Littlefield
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear CRYSTALLONGORIA41486, Thank you for your 5-star review! We’re thrilled to hear that you and your wife had a great experience with our service and enjoyed the coffee. It’s wonderful to know that you felt welcomed and satisfied. We appreciate your feedback and look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

September 11, 2024

Excellent service, sales team was very communicative and pleasant to speak with. I plan on purchasing from this dealer again. More

by BRIAN.G.BEHLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flor Meza, Anthony Medina, Jaime Gallegos
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear BRIAN.G.BEHLE, Thank you for your review! We're glad that you received excellent service and found our sales team communicative and pleasant. We look forward to welcoming you back for your next purchase and appreciate your continued trust in us. Sincerely, Jeremy Sims, General Manager

September 11, 2024

It Was a lot better then last time I got out of there in 30 min. More

by Hector g41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Seguin Chevrolet responded

Dear Hector g41, Thank you for your 5-star review! We're glad to hear that your experience this time was even better and that you were able to get in and out in just 30 minutes. We appreciate your continued support and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 11, 2024

All The staff were all very helpful,and listened to my selection goals in the purchase of my vehicle. More

by SATEX7711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear SATEX7711, Thank you for your 5-star review! We’re delighted to hear that our staff was helpful and attentive to your selection goals during your vehicle purchase. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

September 11, 2024

$202 for an oil change and tire rotation seems a little steep to me. Other than that, Customer service was very good and job seems to have been done properly. I’m not sure if it’s a coincidence, but of the More

by CLARKPLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Seguin Chevrolet responded

Dear CLARKPLACE, Thank you for your 5-star review and for sharing your feedback. We're glad to hear that you were pleased with the customer service and the quality of the work performed. We understand your concern regarding the pricing of the oil change and tire rotation, and we’ll take your input into consideration. We appreciate your business and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 11, 2024

So I had a problem with my tires not being rotated and the mechanic I believe Luke kept the lady up front that he did but clearly it wasn’t because the marks I had on my tires were in the same exact spot. More

by Aripol
Recommend Dealer
No
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear Aripol, Thank you for your feedback. I’m sorry to hear about the issue with your tire rotation and any confusion regarding the service. It’s important to us that every service is performed correctly, and we regret that this was not your experience. I’m glad to hear that our staff handled your concerns respectfully, but I understand how frustrating this situation must have been. Please contact me directly 830-303-4381, extension 2035 so we can make this right and ensure that you receive the service you deserve. Sincerely, Gary Stehle, Service Director

September 10, 2024

I was please how they conduct in making a buyer feel welcome and what the person is looking for More

by MIGUELTELLOJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Littlefield
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear MIGUELTELLOJR, Thank you for your 5-star review! We’re glad to hear that you felt welcome and that our team helped you find exactly what you were looking for. Your satisfaction is our priority, and we look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

September 10, 2024

The staff can be friendly, helpful, and approachable! But, given that this service center can be busy, customers should be given some type of time frame for their job to be done. Outside of that, the More

by ZayTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson
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Sep 13, 2024 -

Seguin Chevrolet responded

Dear ZayTL, Thank you for your honest feedback and for sharing your experience. We’re glad to hear that our staff was friendly, helpful, and approachable, and that we were able to ease any concerns you had. We appreciate your suggestion about providing a time frame for service jobs and will work on improving that aspect to better serve our customers. Your insights help us get better, and we look forward to making your next visit an even smoother experience. Sincerely, Jeremy Sims, General Manager

September 10, 2024

Amazing work and they got me in right away. They perform the job tremendously well and I would definitely use them again More

by Job
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez Godoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Seguin Chevrolet responded

Dear Job, Thank you for your review! We're thrilled to hear that you had an amazing experience and that our team got you in right away. It's great to know the job was performed tremendously well. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

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