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Seelye Kia of Kalamazoo
Kalamazoo, MI
110 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 110 reviews
September 29, 2020
I set up appt. today with David, Salesman. I told him I would be down for appraisal and to test drive car around 2 pm. David had vehicle ready out front and it was a very nice vehicle. When I got back I would be down for appraisal and to test drive car around 2 pm. David had vehicle ready out front and it was a very nice vehicle. When I got back I was expecting to know what they would give for trade-in and to discuss cost of vehicle and financing. When I returned I found out David had a family emergency and had went home. The person that put on plate had went and told Manager and finance manager what had happened. They both just sat on their dead xxxxx and sent the guy out saying appraisal hadn't been done. Neither Manager bothered to get off their xxx and talk to me. Except for David, salesman who was very good, worst service I have ever seen. Wouldn't advise anyone to go there. Drove 40 miles after appt. made and that is what they had to offer. So, back to Fox Kia I go who has great service and people that want to help you when you walk in the door. I typically dont write reviews, but this was the worst car dealer I have ever been to. More
by rcurtin56
Employees Worked With
David, good job, Managers, worst ever.
May 13, 2019
Great staff They make buying a car a wonderful experience. They actually care about your needs and wants. They do not force you into something you don't want They make buying a car a wonderful experience. They actually care about your needs and wants. They do not force you into something you don't want More
by Amber
Employees Worked With
Jonathan
May 07, 2019
Bad service I would not recommend this place to any one. Took my Kia Soul in to be fixed. They broke something else and didn’t tell me. Then charged me to fix it. I would not recommend this place to any one. Took my Kia Soul in to be fixed. They broke something else and didn’t tell me. Then charged me to fix it. Then I pick it up again. And they broke something else. Said they are not responsible. More
by C8996
Employees Worked With
Shane
May 16, 2018
A VERY happy customer! While shopping for a new car is stressful at best the salesman, Scott Brockelbank, at Seelye KIA of Kalamazoo made it a GREAT experience! Scott came While shopping for a new car is stressful at best the salesman, Scott Brockelbank, at Seelye KIA of Kalamazoo made it a GREAT experience! Scott came "highly recommended" and he did not dissappoint! He answered all my questions was courteous & professional. KIA service is always TOP NOTCH at this location and I will not hesitate to see Scott again when the time arises for another car and I will recommend him & this location to ALL my friends and family in need of a car. More
by karenwy
Employees Worked With
Scott Brockelbank
May 07, 2018
Upset buyer It was the last day of April. By phone the sales manager agreed to take my 2017 Sorento in trade for a 2018 Sportage with me paying $1500. They wanted It was the last day of April. By phone the sales manager agreed to take my 2017 Sorento in trade for a 2018 Sportage with me paying $1500. They wanted the sale in April. The next day, May 1 I arrived at the dealership to complete the sale. The appraiser noted that I had after market wheels on the car and said he could not give me what they offered and I now needed to bring $3000, price doubled. The issue, the sale was going to be in May not April because they did not have an original signature from me in April, their problem not mine. More
by Bait & switch
Employees Worked With
Travis Olson
November 14, 2017
wonderful James is very helpful , I enjoy coming in and talking with him because he always get the job done I don't gamble ill call Campbell James is very helpful , I enjoy coming in and talking with him because he always get the job done I don't gamble ill call Campbell More
by laylay
Employees Worked With
James cambell
July 05, 2017
Awesome James Campbell I have purchased many vehicles over the years but never had an experience as good as the one I had with James. This was the best car buying experienc I have purchased many vehicles over the years but never had an experience as good as the one I had with James. This was the best car buying experience ever. James is knowledgeable, friendly, professional and really works as a customer advocate. And James won't forget you after the sale, in fact he will help with any follow up questions you have. I highly recommend James. More
by Brian
Employees Worked With
James Campbell
May 30, 2017
Customer Service Perfection I recently purchased a Kia Sorento and while out of town the car was delivered to my house. When I returned and saw the car it was the wrong color. I recently purchased a Kia Sorento and while out of town the car was delivered to my house. When I returned and saw the car it was the wrong color. This mistake was compounded because the car had been titled in my name. The sales manager found a solution for the problem and exchanged the car for one with the correct color. During this time Kia increased the dealer rebate by $500 and I was given a check for the new rebate amount. Had they not mentioned this I would not have known of this increase, and would not have asked for it as the mistake was part my fault and part theirs. Travis Olson spearheaded the exchange for me and he was professional and most concerned about my satisfaction. The dealership is new, well organized with friendly professional people, I would highly recommend this dealership to anyone. More
by Putnam
Employees Worked With
Travis Olson
March 03, 2017
Scott B at Seelye Kia Scott B. Is awesome! Thank you Scott for all your help and advise! Thanks for going the extra mile! I love my KIA!! Great service Scott B. Is awesome! Thank you Scott for all your help and advise! Thanks for going the extra mile! I love my KIA!! Great service More
by Tammy1036
Employees Worked With
Scott Brockelbank
January 07, 2017
Extremely professional.! James Campbell was extremely helpful and made my needs a priority with helping me pick out a truck. With the respect and professionalism I was shown I James Campbell was extremely helpful and made my needs a priority with helping me pick out a truck. With the respect and professionalism I was shown I came back to purchase a second vehicle for my oldest daughter. Thank you Mr. Dont Gamble Call Campbell.! More
by Serena Dickason
Employees Worked With
James Campbell
