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1,301 Reviews of Secor Subaru - Service Center
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May 17, 2024
They said they vacuumed my car, but did not. Kyle, Becky, and the service techs are excellent. Kyle, Becky, and the service techs are excellent. More
by alisonbreichard
Verified CustomerEmployees Worked With
May 16, 2024
Maintenance at this dealership scratched my steering wheel, dented my door exterior by hitting it against a car lift, and chipped the paint on the end of my door. wheel, dented my door exterior by hitting it against a car lift, and chipped the paint on the end of my door. More
by Jim
May 09, 2024
Everyone was pleasant and cooperative. Job done in time specified. Woul get rid of TV in waiting room. Job done in time specified. Woul get rid of TV in waiting room. More
by spjson
May 09, 2024
The service appointment was started on time and all tasks were completed. A complimentary car wash was also included. I have been a customer of Secor Subaru for the past 22 years, and usually satisfied with were completed. A complimentary car wash was also included. I have been a customer of Secor Subaru for the past 22 years, and usually satisfied with their performance and cost. More
by TBISCEGLIO
Employees Worked With
May 09, 2024
Anastacia is fantastic. A great representative for the dealership. My service experience was flawless, and got my car washed as well. A great representative for the dealership. My service experience was flawless, and got my car washed as well. More
by D.CAPORALE
Employees Worked With
May 07, 2024
The power port [cigarette lighter] in the dash had blown a fuse. They determined the cause and fixed it with a minimum fuss. The waiting room was comfortable and convenient. a fuse. They determined the cause and fixed it with a minimum fuss. The waiting room was comfortable and convenient. More
by PETERHAWKINS106
Employees Worked With
May 06, 2024
Service was prompt even though I did not have an appointment. Everyone was courteous and waiting room was convenient and clean appointment. Everyone was courteous and waiting room was convenient and clean More
by GSBEWB9
May 06, 2024
Was told a ridiculous price to replace an engine coil, decided to not have the work done there. Asked for a breakdown of parts and labor, never given. When I decided to have the part installed elsewhere, decided to not have the work done there. Asked for a breakdown of parts and labor, never given. When I decided to have the part installed elsewhere, Anastasia was extremely rude and told me the part couldn’t be “unordered” an hour after it was “ordered”. Then got charged the $147 diagnostic fee as a punishment for not getting the work done there. No need to over charge, when i arrived i told them exactly what the engine code was, as Autozone is nice enough to read the code for free. Got an email saying the dealership has made this right with me and that is not the case! Have not received any contact in two weeks since posting this. More
by GORDY4
Employees Worked With
May 06, 2024
You guys are the best -- clear expectations, definite results, caught what needed to be caught (which I'm sure will save me in the end). Love that I can go for a walk and you can text me when my car is r results, caught what needed to be caught (which I'm sure will save me in the end). Love that I can go for a walk and you can text me when my car is ready. p.s. -- a little annoying that the bathroom in the waiting area was "out of service" . . . More
by GRAY5
May 03, 2024
The cust supt people for oil change have been very nice, and thorough explaining the service provided, and the that I will need in the future. and thorough explaining the service provided, and the that I will need in the future. More
by petertr97
