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Secor Subaru - Service Center

New London, CT

4.7
1,301 Reviews

1,301 Reviews of Secor Subaru - Service Center

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May 31, 2024

Competent and trust worthy at all times // do an excellent job with never any surprises More

by JIM0752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Culley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Secor Subaru responded

Thank you for trusting our team for all of your automotive needs! -Secor Subaru

May 31, 2024

Everyone was very helpful. The process to check in was smooth and they stayed in touch with updates. Kaitlyn was very friendly. More

by kagearing
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Secor Subaru responded

Thank you for the positive feedback! We're glad to hear that Kaitlyn and our team at Secor Subaru made your experience smooth and kept you well-informed. We appreciate your support!

May 31, 2024

Excellent service. ....always willing to help you with any questions you might have on your Subaru. More

by PEDIPISCES37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Secor Subaru responded

Thank you for leaving us such great feedback! We look forward to serving you again! - Secor Subaru

May 31, 2024

Very friendly and efficient workers. I trust them completely. I highly recommend them for anyone looking for a positive experience with a car dealership. More

by GARYGULA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Secor Subaru responded

Thank you for the high recommendation! We're glad to hear our team at Secor Subaru provided a friendly and efficient experience. We appreciate your trust in us!

May 28, 2024

Had an issue with my Forester. The service department was able to get my vehicle for diagnosis early the next day, and had repairs completed by early afternoon. Anastacia was very More

by MALEX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Secor Subaru responded

Thank you for sharing your experience! We're glad to hear Anastacia & the team were able to assist you promptly and effectively. Safe travels in your Forester!

May 26, 2024

I am very happy with the service I get. Katie goes out of her way to see that the job is done to my satisfaction. More

by JAFFER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Secor Subaru responded

Hi Jaffer! We're delighted to hear that Katie provided exceptional service and ensured your satisfaction at Secor Subaru. Thanks for sharing!

May 25, 2024

Outstanding service, thorough bumper to bumper inspection and recommendation only of necessary services, reasonable pricing and friendly staff. More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Secor Subaru responded

We're glad to hear our team at Secor Subaru provided you with outstanding service and thorough inspections. We appreciate your support and look forward to serving you again! Safe travels!

May 23, 2024

The drive in area was quick and easy to use. The waiting area was clean and comfortable. More

by bettyp2333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Secor Subaru responded

Betty, we're glad we made your visit enjoyable. We look forward to seeing you again! - Secor Subaru

May 23, 2024

Thanks for the great job! I really appreciate the maintenance service and organizing the shuttle. More

by hirohidemai1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Secor Subaru responded

Thank you for coming to see the Secor Subaru team!

May 22, 2024

Very helpful professionals expert techs advised best solution for your needs, experts in every department of the dealership. More

by PASQUALE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Secor Subaru responded

We're delighted to know that you found our team at Secor Subaru helpful and professional. We strive to provide the best solutions for all your needs. Thanks for taking the time to share this positive feedback!

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