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Secor Subaru - Service Center

New London, CT

4.7
1,301 Reviews
Call Service Center (860) 442-2323

1,301 Reviews of Secor Subaru - Service Center

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December 23, 2023

Excellent customer service, very professional and answered all my questions. Incorrect part was ordered so that caused a bit of an issue. They quickly resolved it and were excellent to deal with. More

by MRIOS0152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
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Dec 27, 2023 -

Secor Subaru responded

Hi Mr. Ioso! We're glad to know that you had a positive experience with our team at Secor Subaru, despite the hiccup with the part order. We always aim for swift resolutions and clear communication. Thanks for your understanding and feedback!

December 21, 2023

Excellent service knowledgable staff customer oriented and honest evaluations snd execuzions of work recommended and performef More

by MARIA.MOULTHROP
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Dec 21, 2023 -

Secor Subaru responded

Hey Maria, thank you for the 5-star rating! We're glad to know you had an excellent experience with our knowledgeable staff at Secor Subaru. We appreciate your feedback and look forward to serving you again in the future!

December 21, 2023

Very easy and fast service. Just forgot to use my coupon wish there is a way to do it now. More

by WOJCIECHHRYN
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Dec 22, 2023 -

Secor Subaru responded

We appreciate the five-star rating and feedback! We encourage you to reach out to us with any questions or concerns you have. Thank you! - Secor Subaru

December 20, 2023

Easy to schedule appointments. Very friendly staff. No issues at this time. Love my BRZ More

by HSTAMPC
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Report | Print
Dec 20, 2023 -

Secor Subaru responded

Thank you for coming to see us for your BRZ's service needs! - Secor Subaru

December 20, 2023

Easy to work with. Very efficient. Pleasure . Would not hesitate to recommend Secor to anyone. More

by DON C.
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Report | Print
Dec 20, 2023 -

Secor Subaru responded

Thank you for rating us five stars, Don! We look forward to serving you again! - Secor Subaru

December 20, 2023

It took way too long. Don't think I will ever go back to Secor Not much more to say three hours is excessive for an oil change More

by MARK.DATUM
Recommend Dealer
No
Employees Worked With
Kyle Pullen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
December 15, 2023

It was great. Everyone was professional. The job was done quick. The car was cleaned. Five stars. More

by CHENEY.IAN
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Dec 18, 2023 -

Secor Subaru responded

Hey Ian, thank you for choosing Secor Subaru for your car needs! We look forward to assisting you again in the future! Safe travels!

December 12, 2023

Wonderful, thorough and very communicative The shuttle transportation was wonderful I appreciate the ability to text More

by varcelus
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Report | Print
Dec 12, 2023 -

Secor Subaru responded

Thank you for the wonderful feedback about your recent experience with the Secor Subaru team! We appreciate your business and hope we have the opportunity to serve you again in the future!

December 12, 2023

Easy to book, efficient service, rapid, excelent premises to wait for service completion Nice complimentary wash More

by JESILSOL
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Dec 13, 2023 -

Secor Subaru responded

We're glad to know that you found our service at Secor Subaru efficient and convenient. Thanks for appreciating the complimentary wash too!

December 11, 2023

Very nice glad to be back I have arthritis in my hands they hurt Merry Christmas More

by MBRIDGE923
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Dec 12, 2023 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

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