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Secor Subaru - Service Center

New London, CT

4.7
1,301 Reviews
Call Service Center (860) 442-2323

1,301 Reviews of Secor Subaru - Service Center

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January 16, 2024

The best service for a good car in a comfy environment and the best people to explain everything they did to enhance my pleasure More

by RLEUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chocolat Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Secor Subaru responded

We're glad to know you had a great service experience with us at Secor Subaru! Thank you for choosing us! We'll see you next time. Safe travels!

January 16, 2024

Professional, courteous. Work done quickly and efficiently. We always use Secor for our Subaru service! More

by TAGORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Secor Subaru responded

Tagore, we're delighted to know that you've had a positive experience with our service team at Secor Subaru. We appreciate your loyalty and look forward to continuing the efficient work on your Subaru! Safe travels!

January 16, 2024

Beyond expectations. Creatively reduced cost. Ride home appreciated, Found missing items in complementary car wash. More

by CRAIG.MELIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, car wash found missing item.
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Jan 17, 2024 -

Secor Subaru responded

Craig, we're delighted to know that our team at Secor Subaru went above and beyond for you. Thank you for choosing us! We'll see you next time. Enjoy your clean ride!

January 15, 2024

Smooth and fast My experience with Secor Subaru was smooth and fast. They have a very good waiting area. More

by DEREVYAGIN.M
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Jan 16, 2024 -

Secor Subaru responded

We're glad to know your experience with us at Secor Subaru was smooth and fast! We strive for efficient service, so it's great to see that reflected in your visit. Thanks for the positive feedback about our waiting area too!

January 15, 2024

It was a good experience. Please stop texting me. The experience with the dealership was good. Getting recurrent text from you after the fact is not. More

by eleni.nikolopoulos
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Jan 17, 2024 -

Secor Subaru responded

Hi Eleni! we're glad to know that your experience with Secor Subaru was positive. We apologize for the inconvenience caused by our texts and will ensure this is addressed promptly. Thanks for bringing it to our attention!

January 13, 2024

I don't do reviews. Please don't bother me again. No no no no no no . More

by CHARLES.GRILL.CYBA
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Report | Print
Jan 16, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

January 13, 2024

Service extremely thorough. Everyone kind. Even received help from Wayne in sales with car play so I could automatically start the car when cold temp. More

by MEDLEGALRN
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Jan 16, 2024 -

Secor Subaru responded

We're glad to know you had a thorough and kind service experience at Secor Subaru! It's great that Wayne was able to assist with your car play. Stay warm out there, and thank you for the review!

January 12, 2024

Other than confusion in location of service they were professional waiting area neat and clean More

by ldoroshevich
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Jan 12, 2024 -

Secor Subaru responded

Thanks so much. We look forward to your next visit to Secor Subaru!

January 12, 2024

My car was immediately taken to the bay & was ready within the time frame promised-the car was washed & vacuumed More

by PATRICIASWIMRN
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Report | Print
Jan 12, 2024 -

Secor Subaru responded

Hi Patricia! We're glad to know that our team at Secor Subaru was able to provide you with prompt and efficient service. Thanks for the positive feedback!

January 12, 2024

Service has the best crew. The problem was with my car, which didn't have a wheel lock. Nobody told me about that when I bought it. Now I had to pay over $80 for a toll that sh More

by OSCARSEGURA59
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Jan 12, 2024 -

Secor Subaru responded

Hi Oscar! We appreciate your feedback and apologize for the inconvenience you experienced with the wheel lock. We're glad to know our service team was able to assist, but we'll definitely take note of this situation moving forward at Secor Subaru! Safe travels!

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