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Secor Subaru - Service Center

New London, CT

4.7
1,301 Reviews
Call Service Center (860) 442-2323

1,301 Reviews of Secor Subaru - Service Center

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February 06, 2024

Very efficient check in and pick-up. Provided quality 47k servicing and fix for a safety recall. More

by BILL.BILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

Secor Subaru responded

Bill, we're pleased to hear about your efficient check-in and pick-up experience. Thank you for choosing us and for your positive feedback! Safe travels!

February 06, 2024

Great customer service. They got the car in quickly and also fixed a light that was out as I requested. Anastacia was excellent. More

by rmattison35
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
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Feb 07, 2024 -

Secor Subaru responded

Mattison, we're glad to know you had a great service experience with us at Secor Subaru! Anastacia and our team are always here to provide top-notch service. Thanks for your review! Safe travels!

February 04, 2024

Amazing Amazing fixed everything that needed to be fixed Everyone was very nice and helpful More

by FABIOLAAMY1
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Feb 05, 2024 -

Secor Subaru responded

Thank you for the five-star review and kind words about our service team at Secor Subaru! We'll see you next time!

February 04, 2024

One word Good Good Good Good Good Good Good Good Good Good Good Good Good Is that enough words ? More

by SANFORDDM
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
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Feb 05, 2024 -

Secor Subaru responded

Thank you for the five-star review and kind words about our team at Secor Subaru. We appreciate it!

February 03, 2024

The dealership was fine. Did everything I expected. Beck is very friendly and helpful, goes the extra for customers More

by bvanbeene
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Feb 05, 2024 -

Secor Subaru responded

Hi B Vanbeene! Thanks for the feedback! We're glad to know Beck was able to provide you with a positive experience at Secor Subaru.

February 02, 2024

Fast and the staff treats customers with kindness and they give you the information you need. More

by RNCOSTELLO
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Feb 02, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

February 01, 2024

Car still shifts strange even after recall No No Ww we www weww Q q More

by RADIOBROWN
Recommend Dealer
No
Employees Worked With
Anastacia Rebell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Feb 02, 2024 -

Secor Subaru responded

Thank you for the review. As explained during your visit, the recall does not fix issues not pertaining to the recall. I appreciate you taking the time to speak with me yesterday and encourage you to reach out directly if we can be of further assistance. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

February 01, 2024

Great customer service and outstanding work Great customer service, outstanding work with excellent communication throughout the repairs process. More

by MARTINEZALSINAL
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Report | Print
Feb 02, 2024 -

Secor Subaru responded

We're delighted to know you had a great experience with our team at Secor Subaru. Thanks for the shout-out for our customer service and communication during the repair process!

February 01, 2024

Always a pleasant visit in and out for service at this Subaru dealership! I never feel ripped off. More

by RODURIE
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Report | Print
Feb 02, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

January 29, 2024

Pleasant polite and respectful. Nice driver took me to work and picked me up yo bring me back yo dealership. Work completed in timely manner More

by thegraltons
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
Report | Print
Jan 30, 2024 -

Secor Subaru responded

Hi, Graltons! We're glad to know that you had a positive experience with our team at Secor Subaru. We always aim for timely and efficient service, so it's great to see that reflected in your visit!

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