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Secor Subaru - Service Center

New London, CT

4.7
1,301 Reviews

1,301 Reviews of Secor Subaru - Service Center

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February 20, 2024

I already talked to Shawn Still waiting on some type of credit for leaving my hood open and not resetting my controls after battery replacement More

by AMY.MEARA
Recommend Dealer
No
Employees Worked With
Kaitlyn Gray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Gray
February 17, 2024

Since I've moved here, I have been utilizing this dealership and have had no issues. I really like the shuttle service that is provided, very convenient. I also really like the fact that my car is wa More

by StraightBlue2
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

We're glad to know that you've been enjoying our services at Secor Subaru, especially the shuttle service and car cleaning! We appreciate your feedback and look forward to serving you again next time!

February 17, 2024

They were thorough in their service and inspection of my car. They kept me informed during the service More

by DEBADAM
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

We appreciate your feedback! It's great to know that our team at Secor Subaru kept you well-informed during the service and inspection of your car. Thank you for choosing us!

February 17, 2024

Excellent! Kyle was able to get my car in for emergency work . The staff helped .e with2 grandchildren inder the age of 21/2 and tbe work was done quickly profe More

by MARIA.MOULTHROP
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

Maria, we're so glad to know that Kyle and our team at Secor Subaru were able to assist you in a pinch. We appreciate your feedback!

February 17, 2024

Everything went as they described. I was able to drop the car off and get a loaner in just a few minutes time they messaged me with recommended service during the 60,000 miles service More

by A.PEREZ011
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

We're glad to know that your experience at Secor Subaru was smooth and efficient. Our team is always here to provide quick, communicative service for our customers' convenience. Thanks for the positive feedback!

February 16, 2024

A great dealership. Including the service and body shop. I've had service now a number of times. Always a good experience. More

by PARNESE
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 19, 2024 -

Secor Subaru responded

Parnese, we're glad to know you've had consistently good experiences with our service and body shop at Secor Subaru. Thanks for the positive feedback! Safe travels!

February 15, 2024

This is where we got the car. Service trips have always been easy, even though this last time was not good news. More

by DUERKB
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
February 14, 2024

It seemed to take a long time for just an oil change. Otherwise it was a great good experience. More

by Simba
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Pullen
Feb 14, 2024 -

Secor Subaru responded

Thank you for taking the time to share this review. We appreciate your patience during your visit and hope we have the opportunity to provide you with a more efficient experience next time. Take care! - The Secor Subaru Team

February 13, 2024

Very good, pleasant staff Accommodating, efficient, great service and I would use them again for sure More

by JUDIMITCHELL0
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Murray
Feb 16, 2024 -

Secor Subaru responded

Judi, we're glad to know you had a positive experience with our team at Secor Subaru. We look forward to serving your automotive needs in the future!

February 13, 2024

Great value, fast service. Reliable service department. Easy to schedule, and shuttle program is great to get back and forth to work. More

by B. Smith
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia Rebell
Feb 14, 2024 -

Secor Subaru responded

Smith, we're glad to know you found our service team reliable and convenient at Secor Subaru. Thank you for choosing us! We'll see you next time. Safe travels!

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