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Secor Subaru - Service Center

New London, CT

4.6
1,301 Reviews
Call Service Center (860) 442-2323

1,301 Reviews of Secor Subaru - Service Center

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February 14, 2025

The service department treated my situation with respect and professional courtesy, which was very much appreciated as a new CT resident with a major car issue to deal with. Thanks! More

by ANNE_CUMMINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Secor Subaru responded

It was our pleasure to assist you, Anne! Welcome to Connecticut and please don't hesitate to reach out if our Secor Subaru team can be of service again in the future!

February 09, 2025

Kaitlyn was very friendly and courteous. My wipers were replaced in minimal time. I always receive great service at Secor. More

by SECTBABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Secor Subaru responded

We're delighted to hear that Kaitlyn provided friendly and efficient service during your visit to Secor Subaru. Thank you for trusting us with your vehicle needs, we look forward to serving you again! Safe travels!

January 31, 2025

Very friendly and efficient. Paid attention to detail and brought a new issue to my attention More

by TSTEINHILPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Secor Subaru responded

Hi T. Stein! Thank you for your kind words! We're glad to hear you had a positive experience at Secor Subaru! Our team always strives to be thorough and attentive to ensure your vehicle is in top shape.

January 31, 2025

We appreciative of the professional manner in which I was taken care of. The work was perfection and the service was exceptional More

by lchristman50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Secor Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Secor Subaru provided exceptional service and took great care of you. We appreciate your support!

January 17, 2025

The service staff was incredibly friendly and professional. They completed the work as described, on time, and they kept me updated throughout the process. More

by TRACY.DICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Secor Subaru responded

Tracy, we're delighted to hear that our service team at Secor Subaru provided you with friendly and professional care. Thank you for sharing your experience!

January 17, 2025

Always get excellent service. They explain what is needed so I understand. Great advice on how to get the most from my car. More

by PSTJRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Secor Subaru responded

Thank you for sharing your positive experience with Secor Subaru! We're delighted to hear that our team provides excellent service and helpful advice. We look forward to assisting you again in the future! Safe travels!

January 08, 2025

Easy check in and they listen to any problems with car . While waiting they informed me of any problems before fixing them giving me the option of repairing now or later. Car was done in recorded time. Best More

by ARTHUR19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Secor Subaru responded

Arthur, we're delighted to hear that our team at Secor Subaru provided you with efficient and transparent service. Thank you for recognizing their efforts! Safe travels until your next visit!

December 30, 2024

Secor Subaru always offers service with a smile. If I have any questions, they are always patient and professional with the answers. More

by HILTLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Secor Subaru responded

We're delighted to hear that our team at Secor Subaru consistently provides you with friendly and professional service. Thank you for your kind words. We're always here to help!

December 30, 2024

The customer service was excellent. I appreciated how quickly I received help and support when I dropped my car off. Great job! More

by CATHIDUNNACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Secor Subaru responded

We're delighted to hear you had an excellent experience with our team at Secor Subaru. Thank you for the kind words and support!

December 21, 2024

Easy access to service center. Prompt service. Friendly, helpful. Clean waiting area and facilities. Refreshments. More

by Mamabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Secor Subaru responded

Thank you for sharing your experience with Secor Subaru! We're delighted to hear that our service center met your expectations and provided a comfortable environment. We appreciate the feedback and look forward to serving you again in the future! Safe travels!

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