Secor Subaru

Best Car Buying Experience Ever! Carlos is a professional, knowledgeable, personable and honest businessman. As soon as we met him, we were relieved, (we have had less than positive Carlos is a professional, knowledgeable, personable and honest businessman. As soon as we met him, we were relieved, (we have had less than positive experiences with Car Sales Associates in the past), and we were able to focus on what we were looking for in a vehicle. He was very accommodating, and helped us for me a car within our price point that we were very excited to drive off the lot. I'm planning on being happy with my Outback for a long time, but when it's time to get a new vehicle some day, we are absolutely going back to Carlos at Secor. More

Easy going no hassle Been dealing with Every over the phone and internet for 2 days.... No rush answer all my questions. Calls me back if needed with additional informat Been dealing with Every over the phone and internet for 2 days.... No rush answer all my questions. Calls me back if needed with additional information, prices, options. Always pleasant !! I am sure he will be the same way if and whenever we meet in person. More

New Car Purchase made easy I was assisted by Peter Harsh a delightful and personable young man. He was especially concerned with my wants in an automobile and made each step eas I was assisted by Peter Harsh a delightful and personable young man. He was especially concerned with my wants in an automobile and made each step easy. When it came time to purchase we were introduced to the Sales Manager Paul Holden. Paul also is a very likeable individual. I felt very comfortable conversing with Paul, we both like old cars! He assured us that we only had to call if anything ever comes up. The financing package was excellent and Riley Silvia knows her business. She was extremely helpful with selecting extended coverage and finish protection. Again she was instantly likeable and friendly. I would recommend visiting this dealership if you are interested in a new or quality used car. Secor Subaru prides itself on complete customer satisfaction . The salesroom was clean and bright and inviting. If a Subaru new or used is in your mind you owe it to yourself to visit this excellent dealership. You will not be disappointed... They won't hear of it! More

Very Discouraged I wrote my review back on 3/11 to the dealership......Please go through their emails......I was very disappointed. I should have been told the degree I wrote my review back on 3/11 to the dealership......Please go through their emails......I was very disappointed. I should have been told the degree of needed repairs ($4100.) before having to pay the $500 for the service charge!!!! Head gasket issue at only 89,000 miles....this should have been a recall not a customer issue. Needless to say, cannot even think of buying another Subaru. Sandra Ververis More

Start to finish, a stress-free car buying experience! My husband and I have both driven Subarus for years and since moving to CT from Seattle 28 years ago have purchased all of our Subarus from Secor. We My husband and I have both driven Subarus for years and since moving to CT from Seattle 28 years ago have purchased all of our Subarus from Secor. We have appreciated the no- pressure sales experience, the ease of purchasing, the genuine interest staff take in making sure you are satisfied with your car selection. And the service department has been terrific throughout the years. Our sales associate, Carlos Pineda, is a gem! He is extremely knowledgeable about Subarus in general, but also about every car in his inventory. Explain what your're looking for and he'll find a car you'll love. He goes above and beyond, even after the sale, to make sure you are happy with your vehicle. I referred an elderly friend to him several years ago, and the extra care he took in arranging for her car purchase and the special attention he gave her in the years to follow when she needed service was extraordinary. Thinking about a Subaru? Look no further than Secor and ask for Carlos! More

Always great! I worked with Russ Jolly and he was fantastic! He always answered all my questions promptly and helped me understand everything about the vehicle as w I worked with Russ Jolly and he was fantastic! He always answered all my questions promptly and helped me understand everything about the vehicle as well as the buying process, even after ordering and purchasing my car. Everyone I've met down at Secor has been very personable and, helpful. I'll definitely be back to see Russ (and everyone else!) when it's time to buy again! More

Yet another story of a great buying experience! My 2017 Outback is the 3rd Subaru I’ve bought from Secor since 2009. In over 50 years of buying cars, I’ve never bought from the same dealer 3 times, My 2017 Outback is the 3rd Subaru I’ve bought from Secor since 2009. In over 50 years of buying cars, I’ve never bought from the same dealer 3 times, and I have 4 Subaru dealers within 20 miles of my home to choose from. I keep going back to Secor because they offer great cars at great prices, they are eager to find you the right car if it’s not on their lot, and they don’t play games during the buying process. Emily Mara was my salesperson for my 2016 Crosstrek and 2017 Outback. She embodies all the good things I could say about Secor. I’ve always felt respected as a person first and foremost, I’ve never felt pressured to do anything, and our dealings have been courteous, friendly and professional. Emily has always acted as a very well informed advisor and has never made me feel like she was “selling”. It’s easy for me to say positive positive things about Secor, not because Secor people boast about them. It’s because I discovered them myself in my initial dealings with Secor in 2009 and I’ve seen them reinforced in all my dealings since then. They’ve never told me that their prices are the best anywhere. I’ve used TrueCar, and Consumer Reports, KBB and Edmunds to determine that. It seems to me that Secor’s business philosophy is simple: offer great products at fair and reasonable prices; treat people with respect and honesty; don’t tell people how good you are, just keep doing the right thing over and over and let them discover how good you are for themselves. More

Fantastic experience yet again! Russell Jolly was very friendly and down to earth, he made this experience so easy and stress free! This was my 2nd experience with this dealership... Russell Jolly was very friendly and down to earth, he made this experience so easy and stress free! This was my 2nd experience with this dealership... awesome place!!! I definitely recommend them! No complaints here and I love my new Forester! Thank you Russ and Secor!!! More

A wonderful experience and incredible staff! Russ helped me with all of the details in purchasing a pre-owned Subaru Outback in stellar condition. He made the entire process so easy and stress-fr Russ helped me with all of the details in purchasing a pre-owned Subaru Outback in stellar condition. He made the entire process so easy and stress-free, from the financing to the registration (which I had been worried about as a Massachusetts resident purchasing a car in Connecticut). When I came to pick up the car he walked me through all of the features of the car which was immensely useful. As a first time buyer I really appreciated his expertise and his kindness–and that he continues to check in with me to make sure that all of my needs have been met. I absolutely adore my Outback and I couldn't be happier with my overall experience with Secor! More

It's been a pure Joy ! Emily assisted me in purchasing my Subaru Legacy in January 2016. I genuinely cannot imagine the experience could have been any better. I never felt l Emily assisted me in purchasing my Subaru Legacy in January 2016. I genuinely cannot imagine the experience could have been any better. I never felt like I was being sold anything. My experience was she was truly a consultant and advisor to guide & assist me in the selection of a car, it's features and financing. In my experiences those words were true descriptors of Emily's focus and professionalism and not simply a come on euphemism I've too frequently encountered elsewhere. Her service has continued past the sale right up to the present. She continues to assist as advisor and advocate for all of my needs. I can't imagine ever buying a car from anyone else. Plus. The car makes me happy every day. I truly do love my Subaru. Secor as a dealership has been the ideal complement to Emily's service. Every department, finance, general management, parts and service and the body shop have continued all of the service I and my car have needed. I have always felt seem, respected and cared for. Yes, truly a total Joy ! More