Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Saved the day! Thank you for finding time to address an unanticipated issue. Your attention to detail and exploration of options helped. The work was done well. The Thank you for finding time to address an unanticipated issue. Your attention to detail and exploration of options helped. The work was done well. The potential risk to safety was addressed efficiently. Much appreciation! More
great service by the Secor team Above the expected follow up service by salesman Carlos Pineda. Also excellent service by the Secor team for my 2010 Forester 60,000 tune up. Great co Above the expected follow up service by salesman Carlos Pineda. Also excellent service by the Secor team for my 2010 Forester 60,000 tune up. Great combination More
A great experience purchasing our 2017 Legacy My wife Christine and I had been debating trading in our 2013 Legacy as the miles were climbing rapidly with her long daily commute. We decided to tak My wife Christine and I had been debating trading in our 2013 Legacy as the miles were climbing rapidly with her long daily commute. We decided to take a look and see what the new legacy offered for improvements on a already fantastic car. We tested a few models of legacy and outback and decided that another legacy was our choice. The comfort and handling were amazing and the price was fantastic . Emily made us feel like family, her knowledge of the models and the accessories was very astounding. I am a long time Subaru fanatic and know these vehicles well. She took me to school on these cars.!!. Paul and Emily made the process very easy with no pressure at all. We truly felt like family. From financing to delivery it was a first class all the way. More
Favorite Subaru Dealership I just bought my fourth Subaru from Secor Subaru! Love the staff, love the service. I feel that I am treated fairly and I recommend Secor Subaru to fa I just bought my fourth Subaru from Secor Subaru! Love the staff, love the service. I feel that I am treated fairly and I recommend Secor Subaru to family and friends. More
Routine maintenance visit Great service and communication as usual. Jay was very helpful over the phone diagnosing and resolving an electrical issue, before I even took the ca Great service and communication as usual. Jay was very helpful over the phone diagnosing and resolving an electrical issue, before I even took the car in for serivce. Thanks, again! More
2017 Subaru Legacy Limited 2.5 Great car, great dealership, great sales personnel, great personalized experience. Carlos knows his cars inside/out, Kevin made the business transacti Great car, great dealership, great sales personnel, great personalized experience. Carlos knows his cars inside/out, Kevin made the business transaction seamless, and Paul (as always) made the deal easy. A great product sells itself, but these guys make it seem like you're family. The best of the best. More
Great experience Pleasant experience, no annoying phone calls. Went out of the way to please us. Never again will I shop around for a car, as long as Carlos is ther Pleasant experience, no annoying phone calls. Went out of the way to please us. Never again will I shop around for a car, as long as Carlos is there so will we. Peter was great when Carlos was busy and Danny always so pleasant and happy to see me!! No problems at all and we love our car. This is the 3rd car from Carlos and shopping around was a nightmare that I regret doing. More
Good service I usually love my service at secor Subaru. Everything from the shuttle, to the car wash, to the easy drop off and pick up. I'd definitely give this a I usually love my service at secor Subaru. Everything from the shuttle, to the car wash, to the easy drop off and pick up. I'd definitely give this a 5 star perfect rating if it weren't for the following to things. 1) the shuttle times always force me to work less than 8 hrs so I need to use a little bit of vacation time on service days. It would just be a bit more convenient if the shuttle can run from 7:30 to 5. 2) I love how they clean my car and vacuum the inside, but they usually neglect the back seats which make for a weird situation. My front becomes very clean but the back is dirty. It forces me to clean the back seat immediately which I realize I could/should do myself but for convenience if you're vacuuming the front it seems easy enough to vacuum the back. Overall great experience, I know these comments were nitpicking but I thought I'd share with you what i think would easily make the service a 5 star rating More
Satisfactory 60,000 mile is terribly expensive, but necessary....I guess. Only after I asked whether there were any issues did the service rep point out tha 60,000 mile is terribly expensive, but necessary....I guess. Only after I asked whether there were any issues did the service rep point out that brake work might be needed within the year. I'm glad he did mention it. I asked what the $15 "shop supplies" charge was, and he said rags, etc. Really, $15? Otherwise, OK. More
Service The Service Staff of Keith, Jeremy and Jay again exceeded expectations as Secor has done for the past (3) Outbacks I have owned dating back to 2005. The Service Staff of Keith, Jeremy and Jay again exceeded expectations as Secor has done for the past (3) Outbacks I have owned dating back to 2005. Thank you all again for yesterday, it was an enjoyable experience. My Best, John W. Turner, Jr. More