Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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New pads installed on rear brakes. The service department informed me that the rear brakes should be serviced very soon due to their wear. They were able to work with my schedule, allo The service department informed me that the rear brakes should be serviced very soon due to their wear. They were able to work with my schedule, allowed me to use a loaner car while the work was being done, and completed the work in a very timely fashion. More
Excellent service & attention to detail I went in for an oil change & the service was great—personal & attentive, with a detailed explanation of what was checked etc. My car looked and ran g I went in for an oil change & the service was great—personal & attentive, with a detailed explanation of what was checked etc. My car looked and ran great afterwards. It was washed & the interior was vacuumed. Many thanks, great work! More
Easy Purchase Comfortable to do business with. Visited 5 Subaru dealerships in the area. Felt most comfortable with Secor dealership and they were the most aggre Comfortable to do business with. Visited 5 Subaru dealerships in the area. Felt most comfortable with Secor dealership and they were the most aggressive in pricing. More
Great scheduling flexibility Same day appointment for a safety check due to a pothole incident. Great care and concern what is exhibited by the service department At Secor Suba Same day appointment for a safety check due to a pothole incident. Great care and concern what is exhibited by the service department At Secor Subaru More
"Kudos for Secor Subaru and Larry Becker" After having my last car die suddenly, the thought of having to quickly shop for a new vehicle was initially a daunting task. Walking into Secor Subar After having my last car die suddenly, the thought of having to quickly shop for a new vehicle was initially a daunting task. Walking into Secor Subaru, and meeting Larry Becker soon changed my husband's and my feelings. Larry with his warm, courteous, knowledgeable, and professional manner soon had us looking at potential vehicles. We found a used 2016 Subaru that we decided to purchase. Once the finance was taken care of, Larry spent quite a while with us, explaining all the features of the vehicle, and showing us how to use them. He assured us we could call upon him anytime with further questions if we had any. There were a few minor things to be fixed on the vehicle, and Larry made sure they were taken care of properly and promptly. Although we did not deal with him a lot, Michael Sharrio was very helpful in explaining to us how to donate our old car to charity. That was something we hadn't thought of, and we were very happy to learn about that option. This was the first time we've had dealings with Secor Subaru, but it won't be our last time. We will also tell our family and friends of our wonderful experience with your dealership and Larry. What we experienced was the ultimate in customer service! More
Pleasant Although the maintenance took longer than expected (my car's fault), they warned me of the situation and fixed it in a timely manner. The break room Although the maintenance took longer than expected (my car's fault), they warned me of the situation and fixed it in a timely manner. The break room was comfortable and the employees were well trained in customer service. Their prices are great and they left my vehicle looking brand new. More
Exceptionally good The very attentive and pleasant people in the Secor Subaru service department are the reason you'll find yourself back there for your maintenance need The very attentive and pleasant people in the Secor Subaru service department are the reason you'll find yourself back there for your maintenance needs. Happy we have dealership them in our area More
Highly Satisfied First Time Customers Buying a car can be a stressful experience especially with high-pressure, annoying sales persons. We have purchased more than a few new cars in our Buying a car can be a stressful experience especially with high-pressure, annoying sales persons. We have purchased more than a few new cars in our lifetime, and can honestly say this experience was probably the best. We could not have been happier with the professionalism , knowledge of the brand, dedication and patience of Mike Sharrio and Larry Becker in working out glitches to ensure the Subaru Outback purchased was exactly the one we wanted. They just happen to be really nice people too! Secor Subaru has a very friendly and relaxed atmosphere where teamwork seems to be encouraged and customer satisfaction is truly valued. More
5 Star Service My car was due for its 30 thousand mile service. The staff was beyond kind and caring to my service needs. I have been to other Subaru service centers My car was due for its 30 thousand mile service. The staff was beyond kind and caring to my service needs. I have been to other Subaru service centers in the area and Secor is by far the best! More
Great service, great product I have been purchasing cars from Secor Subaru since 1977. I have always been impressed with the level of dedication of the sales team and service depa I have been purchasing cars from Secor Subaru since 1977. I have always been impressed with the level of dedication of the sales team and service department. They always work hard to be sure that the customer is satisfied. Jay and Rod helped assess the health of my trade-in.Larry, Kevin and Paul worked hard to resolve a couple of last minute glitches. We appreciated their efforts. More