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Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Great experience during and after the purchase of the vehicle. My vehicle was picked up and dropped off for me while I was working for an oil change. during and after the purchase of the vehicle. My vehicle was picked up and dropped off for me while I was working for an oil change. More
2018 Subaru Forester purchase My sales representative, Dan Mirles was very helpful, efficient and knowledgeable. He helped me find the model and color which I was looking for. He My sales representative, Dan Mirles was very helpful, efficient and knowledgeable. He helped me find the model and color which I was looking for. He also helped me with financing and setting up my car insurance. More
Flat tire. Made an appointment to check tire and repair. Tire was inspected and could not be repaired as tire was punctured along the side wall. Because of the tread wear on all four tires was low I could no Tire was inspected and could not be repaired as tire was punctured along the side wall. Because of the tread wear on all four tires was low I could not replace just the one tire. Jay gave me options on prices and gave me a rental car to use so I would not have to wait the two hours for installing the new tires. More
Our dealership We and our daughter have bought numerous Subarus from them and though we are an hour away we try to have them service our cars. They have done most of We and our daughter have bought numerous Subarus from them and though we are an hour away we try to have them service our cars. They have done most of our oil changes and all of hour 'required' check-ups (25K etc). They recently replaced a failed battery under the warranty. In all, they seem to know their stuff. Dawn in scheduling is a nice person to deal with. Some of their front desk people could use some work on interpersonal skills, but most are quite nice. More
36,000 miles service PROMPT SERVICE, FRIENDLY PEOPLE, JAY WAS GREAT, SHUTTLE PICK UP AND DROP OFF TIMELY, OVERALL GREAT EXPERIENCE. WILL BE BACK FOR SURE. ANICA ANTIC FROM PROMPT SERVICE, FRIENDLY PEOPLE, JAY WAS GREAT, SHUTTLE PICK UP AND DROP OFF TIMELY, OVERALL GREAT EXPERIENCE. WILL BE BACK FOR SURE. ANICA ANTIC FROM NEW LONDON More
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Really smooth process. Loving my Impreza. Dan couldn’t have made the process smoother, very friendly gentleman, and an all around good experience thanks to him and the crew Loving my Impreza. Dan couldn’t have made the process smoother, very friendly gentleman, and an all around good experience thanks to him and the crew at Secor. More
Always good service Secor has always proved reliable. Oil change & safety check took longer than expected (90 min) but the car was left spotless. Dawn was particularly he Secor has always proved reliable. Oil change & safety check took longer than expected (90 min) but the car was left spotless. Dawn was particularly helpful and went out of her way when the service was completed but the cleaning was not. I have to say the cost of the service was higher than I would like but not having dealt with other service centers recently I can't determine if the prices are too high More
Subaru Trade-In Traded a 2013 Subaru CrossTrek for a new 2018 CrossTrek. Angel Izquierdo gave me good value on my trade-in & showed me the newer functions on the 2018 Traded a 2013 Subaru CrossTrek for a new 2018 CrossTrek. Angel Izquierdo gave me good value on my trade-in & showed me the newer functions on the 2018. He was very helpful. More
Very friendly, on time and time finished on the number. All of the above ! Thought what I wrote above covered all. Waiting area was comfortable too. I was greeted early in the a.m. Very friendly, every All of the above ! Thought what I wrote above covered all. Waiting area was comfortable too. I was greeted early in the a.m. Very friendly, every one was. More
Bad experience New management here. Everything takes twice as long and is twice as expensive. Been coming here for 11 years. No longer. Stay away. Waited for and ove New management here. Everything takes twice as long and is twice as expensive. Been coming here for 11 years. No longer. Stay away. Waited for and overly long time on a not especially busy day. I was not the only customer frustrated. Was quoted for a repair at twice the cost I was quoted in October under the old management. Something's fishy with this place. Oh, and the parts guy was extremely rude. More