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Secor Subaru
New London, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Top notch Quick, easy, friendly. I know they will keep me on the road with no issues. Been going there for the past 8 years, 110k miles with great service every Quick, easy, friendly. I know they will keep me on the road with no issues. Been going there for the past 8 years, 110k miles with great service every time. More
Helped me find the right vehicle Best deal on my trade in. The right color and good gas mileage. Computers were not working during paperwork signing but it was all figured out. Best deal on my trade in. The right color and good gas mileage. Computers were not working during paperwork signing but it was all figured out. More
Fantastic experience!! This was my first visit to secor Subaru. I had a recall on my vehicle. From the moment I called to set the appointment to them handing me back my keys This was my first visit to secor Subaru. I had a recall on my vehicle. From the moment I called to set the appointment to them handing me back my keys I felt like they were there to help and surpass all my expectations. I would highly recommend this facility and would without a doubt buy a Vehicle from secor because of this experience! Thank you everyone who took part in making this a fantastic experience! More
2018 Crosstrek The sales staff was very friendly and helpful in making sure I had all of the information necessary before driving off the lot and the price was very The sales staff was very friendly and helpful in making sure I had all of the information necessary before driving off the lot and the price was very fair. More
Service not as promised Very disappointing experience!!!!! 2 hours to perform and oil change and rotate tires with a confirmed appointment. They said 1 hour when I scheduled. Very disappointing experience!!!!! 2 hours to perform and oil change and rotate tires with a confirmed appointment. They said 1 hour when I scheduled. They also didn’t perform minor tasks requested nor cleaned inside of vehicle as advertised..... had to remind them to wash car as well which was performed in a hurry. I really don’t understand the value proposition here. When buying my 2018 outback they promised the world..... well I guess car sales hasn’t changed much.... lesson learned More
Excellent Sales Staff The sales department was excellent. Paul, Kevin and Larry all did an amazing job. We have purchased many cars from Secor and will be back for our nex The sales department was excellent. Paul, Kevin and Larry all did an amazing job. We have purchased many cars from Secor and will be back for our next car. More
Great experience! I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I would have been there all morning!. They found me a loaner and I was able to do all my errands before my car was ready so that my morning wasn't a total loss! More
Awesome Staff Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my serv Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my service done there and have never had a bad experience. Great job Secor! More
Not Good Mechanic reported leaking head gasket and problems with the axles--barely 2 years and 20K miles since we'd paid them thousands for repairs on precisel Mechanic reported leaking head gasket and problems with the axles--barely 2 years and 20K miles since we'd paid them thousands for repairs on precisely these areas. Naturally the warranty was good for only one year. Still, I believe they should stand behind their work. After delivering this news they tried to charge us $200 for an oil change and a light bulb. Took about 15 minutes for them to find the right "code" and present a reasonable bill. For years they had the same people working at the service desk. All those guys were gone. Not sure what that means, but it did something to taint our experience. More
Bot me a Forester All Excellent's all the way. I was a bit apprehensive since I hadn't car-shopped in over 12 years. Evert (salesman) was respectful and gave me a gre All Excellent's all the way. I was a bit apprehensive since I hadn't car-shopped in over 12 years. Evert (salesman) was respectful and gave me a great price right off the git-go. Even beat the out-of-town dealers and the car-buying service. Kevin, who took care of the financial end, was efficient and not at all pushy with any last-minute options (tho I did buy the GlassCoat). Would recommend this. More