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Secor Subaru

New London, CT

4.7
1,912 Reviews
When you visit our showroom in New London CT you are bound to notice the passion everyone on the Secor Subaru team has for the Subaru brand. So you can imagine our excitement for the new 2018 and 2019 Subaru lineup ready to hit the streets of New London, Groton, Norwich, Westerly RI, East Lyme CT and beyond. Here at Secor Subaru we are proud to offer you an incredible selection of all the popular Subaru models, including the Subaru Outback, Crosstrek, BRZ, Forester, Legacy, Impreza, Impreza WRX, Impreza WRX STI and the brand new 2019 Subaru Ascent! Subaru Service building located on 1st Ave behind main/sales building!
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501 Broad Street

New London, CT

06320

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Showing 1,912 reviews

April 17, 2024

Very honest. No pressure. Nice people who made the process easy. We were given a lot of information by Larry which is just what we wanted. Good info. No games. It More

by Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Apr 18, 2024 -

Secor Subaru responded

Dale, we're glad to know Larry and our team at Secor Subaru were able to provide you with the information you needed for a smooth buying experience. Thanks for your kind words!

April 17, 2024

David was very knowledgeable and informative. He was also very responsive. It was a pleasure working with him. Everyone at Secor were very professional and courteous. More

by roxannwork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Apr 17, 2024 -

Secor Subaru responded

We're glad to know you had a positive experience with David and the rest of our team at Secor Subaru. We strive for professionalism and courtesy in all we do. Thanks for your review!

April 13, 2024

David was super helpful throughout the process of leasing my new car. He always took the time to explain everything I'd need to know about the car and answered all my questions about the lease process, and w More

by ninabryant82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pricone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Apr 15, 2024 -

Secor Subaru responded

Nina, we're so glad to know that David was able to assist you throughout your leasing process at Secor Subaru. We always aim for a smooth and informative experience. Enjoy your new car!

April 12, 2024

Service was great and fine. I am however upset that I was told I couldn’t get a loaner car. I was told because it was “diagnostic” I didn’t qualify. But the car was getting fixe More

by EHAYWARD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Secor Subaru responded

We appreciate your feedback and are glad to know you found our service great. We apologize for any inconvenience caused regarding the loaner car situation, we'll certainly take this into account moving forward. Thank you for choosing Secor Subaru!

April 12, 2024

Excellent customer service. They were able to get me an appointment next day when other dealerships were scheduling appointments 3 weeks out. They diagnosed and fixed the proble More

by EWONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Secor Subaru responded

Ewong, we're glad to know that our team at Secor Subaru was able to provide quick and efficient service for you. We appreciate your recommendation and see you next time! Safe travels in your repaired vehicle!

April 12, 2024

No issues. Press any, professional staff. Service done quickly. Price is a bit high, but acceptable for now. More

by FRANK.FRANCISCONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Secor Subaru responded

Frank, we appreciate your feedback and are glad to know our team at Secor Subaru provided quick and professional service. We understand the concern about pricing - rest assured, we strive for competitive rates while maintaining high-quality work. Thanks again!

April 11, 2024

Secor Subaru provided me with a phenomenal experience. Not only were they able to get the exact car I was looking for, they went the extra mile when it wasn't a vehicle on their lot to go ahead locate, an More

by sarah_batter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Apr 11, 2024 -

Secor Subaru responded

Sarah, we're delighted to know that our team at Secor Subaru was able to go the extra mile for you and make your car buying experience a breeze. We appreciate your feedback! Enjoy your new ride!

April 11, 2024

We worked seamlessly with Dan in finding a perfect used Subaru for our needs in a matter of a few days. Everything was provided for the ease of purchase and pick up - what else can one ask? More

by MSNITKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Secor Subaru responded

We're delighted to know that Dan was able to assist you in finding the perfect used Subaru at Secor Subaru. We strive for seamless experiences like yours, and we appreciate your feedback!

April 10, 2024

The install was done very quick. Easy and painless experience. I would recommend secor to anyone. Buying the car was amazingly easy. Dan is definitely, THE MAN. Thanks Dan! More

by lanrelad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Apr 11, 2024 -

Secor Subaru responded

We're delighted to know that your experience with us at Secor Subaru was quick and easy! Thanks for recommending us, we appreciate it!

April 09, 2024

My car went down on me unexpectedly and left me in a position where I had to scramble to find a new one ASAP. Dan Mirles was my sales rep and he had the perfect fit available for me. I don't have the be More

by bbodnar2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Dube
Apr 09, 2024 -

Secor Subaru responded

We're glad to know that Dan and our team at Secor Subaru were able to assist you in a time of need. It's great hearing about your positive experience with us, especially considering this is the third vehicle for your family! We appreciate the recommendation and look forward to assisting you again when it's time for another car. Safe travels!

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