Secor Subaru

Very positive I had had several issues with Secor Subaru Service in the past, and had not been in for 2 years. I had an issue with the sunroof of my Forester this w I had had several issues with Secor Subaru Service in the past, and had not been in for 2 years. I had an issue with the sunroof of my Forester this week, and as I live a half mile from their location, I reluctantly decided to go there. I'm happy to report the issue was repaired quickly, and to my satisfaction. Ricky, the mechanic, explained the mechanics of the sunroof problem to me, and repaired it quickly. Jay Fulton checked me in and out efficently, and was very professional. I recommend this shop, and will return for future service as needed. More

Subaru Service The employees were caring and helpful with everything I needed. I will definitely return for any future issues with my car. It is always good knowing The employees were caring and helpful with everything I needed. I will definitely return for any future issues with my car. It is always good knowing my car is in the hands of a trustworthy mechanic. More

Amanda-excellent. Driver-Joe-excellent Amanda made sure I was taken care of and explained everything to me. Excellent! Having Joe shuttle me back and forth to work is a huge plus! Amanda made sure I was taken care of and explained everything to me. Excellent! Having Joe shuttle me back and forth to work is a huge plus! More

Great and Easy Going Angel was very easy to talk too and allowed us not to feel pressured to buy a car. We were very comfortable. We felt like we were in good hands. Angel was very easy to talk too and allowed us not to feel pressured to buy a car. We were very comfortable. We felt like we were in good hands. More

Oil change and tire rotation My own fault for not asking if there was a charge for an oil change on a brand new car, that was set up by the salesman when i bought this brand new c My own fault for not asking if there was a charge for an oil change on a brand new car, that was set up by the salesman when i bought this brand new car. Also to be charged 20 minutes for a mechanic to listen to a noise on a car that’s 6 months old is not something i would expect, what i expected was for it to be looked at and fixed and NOT charged for something that is related to the build of the car and not my own doing. More

Good honest service but not organized in the office. Honest, professional quality work but the office seems to be understaffed or not organized. Was not like this in past visits. The check in process was Honest, professional quality work but the office seems to be understaffed or not organized. Was not like this in past visits. The check in process was a bit awkward since the lady at the counter could not find me in the system and then had to tell me she was punched out and late for an appointment so someone else needed to help me. I was then directed to my service advisor who completed the process. The car was in the shop for two days for an oil change, and some other minor repairs which was communicated clearly by my advisor. I paid for the work by card over the phone. Keys and paper work were supposed to be left in the car. Came to pick up the car. No keys no paperwork and a service interval sticker that was not for my car on the windshield. I have used this dealer for service in the past and it has been flawless. Not sure if they were overbooked or understaffed but the attention to detail was definitely not there this time. More

Work well done The service man was very knowledgeable about tires and 4wd. To my dismay I learned that when one tire goes bad all four tires must be replaced. It w The service man was very knowledgeable about tires and 4wd. To my dismay I learned that when one tire goes bad all four tires must be replaced. It was a good experience. Thanks More

Purchase and delivery The introduction to my Subaru Forrester by salesman Wayne was very good. Wayne listened well to what I need d and matched my needs quickly with the 20 The introduction to my Subaru Forrester by salesman Wayne was very good. Wayne listened well to what I need d and matched my needs quickly with the 2016 used Fort Stef which turned out to be a very good match More

Super helpful Secor Subaru provided me with an awesome experience with purchasing my new car. Evert was very nice and helpful, I highly recommend working with him. Secor Subaru provided me with an awesome experience with purchasing my new car. Evert was very nice and helpful, I highly recommend working with him. More

Awesome experience Danny was very helpful with finding the car I wanted and giving me a fair price for my trade in. He is very knowledgeable and answered all my question Danny was very helpful with finding the car I wanted and giving me a fair price for my trade in. He is very knowledgeable and answered all my questions. More