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Sebring Toyota
Sebring, FL
999 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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999 Reviews of Sebring Toyota
December 16, 2020
Easily access off US 27, staff was efficient. I had the vehicle in for a recall from Toyota which I felt the wait time was far to long (Parts) Because of the delays I felt my ability to be mobile for out vehicle in for a recall from Toyota which I felt the wait time was far to long (Parts) Because of the delays I felt my ability to be mobile for out of state trips was not acceptable and due to fuel cost and the nature of the recall (defective fuel pump) the cost of operation (MPG ) was not in my opinion handled correctly. Recall was received 2/22 2020 and both gas mileage and safety of travel was impaired. The parts are a common thing and it should not take nearly the amount of time to repair as it did. When I would call I was given the same answer over and over" we will call as soon as the parts are available" . I feel sure this will come into play if and when I replace the vehicle. To be honest I don't hold the service department at fault, "Management" should have a better policy as to handling matters of this nature. Management and Toyota motors have created direst and added operation cost . More
by DTH1947
Verified CustomerEmployees Worked With
Nick Salerno
December 16, 2020
The service personnel and tow service was very helpful. The service advisor kept us informed on the service needed and the cost and what about how long it would take. The service advisor kept us informed on the service needed and the cost and what about how long it would take. More
by GARY00981
Employees Worked With
Pat Walton
December 16, 2020
I have had car in for a noise in windshield area three times. Can't seem to get it fixed. I need to go back and ride with maintenance guy I guess :( times. Can't seem to get it fixed. I need to go back and ride with maintenance guy I guess :( More
by kathymathis
Employees Worked With
Service department
December 15, 2020
Matthew was a great sales guy. He wasn’t pushy and gave us great options. He was helpful, knowledgeable and pleasant. When it came to any hiccups Russ G. was another great resource to get things done. A pl us great options. He was helpful, knowledgeable and pleasant. When it came to any hiccups Russ G. was another great resource to get things done. A pleasant experience overall. More
by Mbprzychocki
Employees Worked With
Russ Grinchenko , Matthew Jones
December 15, 2020
BEST TOYOTA DEALERSHIP I HAVE EVER BEEN TO IN FLORIDA. FROM NOW ON I WILL BE GETTING ALL MY CARS FROM THEM. I LIV 2 HOURS AWAY AND STILL WILL DO THAT NO MATTER WHERE I LIVE! FROM NOW ON I WILL BE GETTING ALL MY CARS FROM THEM. I LIV 2 HOURS AWAY AND STILL WILL DO THAT NO MATTER WHERE I LIVE! More
by Vcruz7210
Employees Worked With
Pat Walton, Jorge Emilio Basulto, Jordan Dancer, Christopher Sanchez, Jeff Johnson, Nick Salerno, Ryan Barkey, Steve Borden, Matthew Jones, Joseph Hernandez
December 14, 2020
Matt at Alan Jay Toyota was a pleasure to work with while navigating the purchase of my 2021 Toyota Tacoma. Great experience overall! Highly recommend this dealership! navigating the purchase of my 2021 Toyota Tacoma. Great experience overall! Highly recommend this dealership! More
by Bparketon
Employees Worked With
Jeff Johnson, Nick Salerno, Matthew Jones
December 14, 2020
The car buying experience at Alan Jay Toyota was the best car buying experience I have ever had and I have had quite a few experiences. I felt like the entire team at Alan Jay was attentive and customer cen car buying experience I have ever had and I have had quite a few experiences. I felt like the entire team at Alan Jay was attentive and customer centered. I really feel like they cared about the customer experience. To start Jorge Basulto was refreshing to do the sale with. I had gone on my work site for employee pricing and was so happy to see all the numbers matched up when presented with the sales contract. Jorge assured me that the Rav 4 was certified and in condition I should expect prior to me driving 2.5 hours to look at the Rav4.. I felt that Ruslan Grinchenko was likewise efficient and very personable and made me feel like I was doing business with a top rate dealership. In finance Jeff Johnson answered my questions and provide information I was not aware of that was helpful. Everyone stayed past closing time to complete my purchase. I will be spreading the word. I work at a large corporation and there is always someone needing to purchase a vehicle. You should be proud of your employees. Great job A+++ experience. And Thank You. Shirley Jankowski More
by sjjmobile1
Employees Worked With
RUSLAN GRINCHENKO, Jorge Emilio Basulto, Jeff Johnson
December 13, 2020
Matthew Jones was great help he tried his hardest to find what I wanted in my price range and he did not disappoint. Thank you Matthew... what I wanted in my price range and he did not disappoint. Thank you Matthew... More
by KAYLEE175
Employees Worked With
Christopher Sanchez, Matthew Jones
December 12, 2020
I have no complaints about the service except for the length of time that it takes. (I would wish that the United States population would take on the communication style that your service department exhi length of time that it takes. (I would wish that the United States population would take on the communication style that your service department exhibits.) My vehicle was cleaned inside and out along with the service (tire rotation) completed. Perhaps I don't understand all that is involved, but the last two times I had service I felt the service would have taken no more than an hour. More
by RDLETHBR
Employees Worked With
Jordan Dancer
December 12, 2020
Excellent customer service! They went above and beyond Excellent customer service! They went above and beyond to get us a Great deal for the car I wanted! All departments was wonderful! Definitely re Excellent customer service! They went above and beyond to get us a Great deal for the car I wanted! All departments was wonderful! Definitely recommend! More
by craig.kay90
Employees Worked With
Jeff Johnson, Nick Salerno, Steve Borden, Matthew Jones
