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Seattle Jeep

Seattle, WA

4.6
1,126 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,126 reviews

August 26, 2024

Everyone is so professional and respectful. They explained everything that needed doing and took care of if. Thank you for everything. More

by DFMMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Seattle Jeep responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

August 23, 2024

Noah was very knowledgeable and professional. I am confidant in Noah's work. Would recommend. More

by collin.may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

August 20, 2024

Absolutely gone downhill. Not friendly, terrible communication, and astronomical pricing. Do not recommend at all. More

by preis5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza S.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Seattle Jeep responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (206) 365-3530 when you have a chance. Thank you, and we look forward to hearing from you.

August 20, 2024

During oil change my under engine shield was not fit and left hanging which caused me trouble. More

by giriprasad624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember who serviced my car
Aug 24, 2024 -

Seattle Jeep responded

Hi, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. David Granger General Manager david@seattleautofamily.com

August 19, 2024

James Gill did an excellent job servicing our other vehicles so he is taking care of my 2023 Chrysler Van. Have complete confidence in him. More

by K2MCGOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Corn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

August 17, 2024

They have poor quality control and don't stick with pick up dates. I got my vehicle a day late, and then had to come back another day later after I discovered there was work I paid for that they had not do More

by jlpeterson43
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Seattle Jeep responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to David Granger General Manager at david@seattleautofamily.com at your earliest convenience to discuss how we can turn this experience into a positive one.

August 16, 2024

As I was web searching for a used Jeep, they quickly identified my interest and began emailing me right away, inquiring about my preferences and providing a list of Jeep vehicles to consider. I actually More

by FA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Fauconnier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich, Manager
Aug 17, 2024 -

Seattle Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Seattle Jeep. Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

August 16, 2024

I was treated with respect and professionalism. The service was completed well ahead of schedule. I found the entire experience to be pleasant, efficient and very satisfactory. The one issue I h More

by GB4835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Seattle Jeep responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Seattle Jeep. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Seattle Jeep! David Granger General Manager david@seattleautofamily.com

August 13, 2024

Service rep would not answer my simple question over the phone regarding power train warranty coverage for struts. She insisted that I bring it in. They then proceeded to hunt down anything wrong with the c More

by DSPEE
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Sage E.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Seattle Jeep responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at david@seattleautofamily.com. We look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

August 09, 2024

They treated me very badly, I should say the man who was helping me, he accused me of going through the work area that I didn't he was very mean to me even the first time I was there for repair. I have been More

by kashmiraalmazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James G.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't have his card, he is a tall person
Aug 11, 2024 -

Seattle Jeep responded

Hi, we regret to hear that you had this experience with us. Our General manager would really like to speak with you more regarding this matter. Please reach out to us at david@seattleautofamily.com. We look forward to hearing from you. David Granger General Manager david@seattleautofamily.com