Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
1,928 Reviews of Scranton GMC of Vernon - Service Center
Sort by
March 16, 2024
I will never return to Scranton again. They put new tires on, front end alignment was off. They told me it must be the roads. I went to Town Fair Tire for alignment, tech there told me he They put new tires on, front end alignment was off. They told me it must be the roads. I went to Town Fair Tire for alignment, tech there told me he could not get the castor aligned. something with the bolt, bring it back to GMC they should fix it. Brought it back to Scranton another 4 hours of wasting my time. They wanted to charge me again to fix their problem. Scranton wanted another. $199.00 and maybe another $50.00 for shop supplies. No Happy!!! Plus, I paid town fair $150.00 for front end alignment. More
by ghillhandyman
Verified CustomerEmployees Worked With
March 16, 2024
Great service, friendly and no wait at all. I was offered a lyft ride back home as well as a return ride back to the dealer once the vehicle was ready for pick up. Although there is another GMC I was offered a lyft ride back home as well as a return ride back to the dealer once the vehicle was ready for pick up. Although there is another GMC sealer closer to me I prefer to go to scranton. More
by MSMYTHE860
Employees Worked With
March 14, 2024
Bill was very attentive and reactive to our needs. The atmosphere is upbeat, with music playing and the employees were smiling. The car was delivered with ease. I rate the experience (5) stars The atmosphere is upbeat, with music playing and the employees were smiling. The car was delivered with ease. I rate the experience (5) stars More
by Jim Williams
March 04, 2024
I have been working with service advisor Frank for a few times. He is really nice, helpful and professional. times. He is really nice, helpful and professional. More
by JDWINDSORGARAGE
Employees Worked With
March 03, 2024
My experience with this company is very important to me and I had a great day and I had a great day More
by CWESHOL
Employees Worked With
Other Employees :
Jeff Borovicka
February 27, 2024
Excellent customer service. Very accommodating to my needs! Thank you for taking amazing care of us with every repair! Very accommodating to my needs! Thank you for taking amazing care of us with every repair! More
by LARRY@MCKINNEYCONSTRUCTIONCT.COM
February 26, 2024
Excellent customer service. My experience was good from start to finish. Including the wash and vacuuming of the car! My experience was good from start to finish. Including the wash and vacuuming of the car! More
by lchalk1090
Employees Worked With
