Scranton GMC of Vernon - Service Center

Worst experience with service I have ever had. I would not bring my Truck here again. Truck came back damaged due to tree sap eating thru my paint. They indicated they could do nothing because “it I would not bring my Truck here again. Truck came back damaged due to tree sap eating thru my paint. They indicated they could do nothing because “it was an act of god” Ridiculous especially since they parked it under trees. Brand new 2024 Truck damaged paint. I called left a message for the general manager to call me spoke to service manger “Rob” who was terrible. General Manager never called back. Very disappointing!!! More

They were lengthy in the process, but good job. Would recommend to family and friends. Would recommend to family and friends. More

Consistent management staff. Easy to schedule appointments. Pleasant staff. X X X X X X Easy to schedule appointments. Pleasant staff. X X X X X X More

Excellent, first class service! My vehicle was taken on time for it’s service; and was completed in a timely manner! My vehicle was taken on time for it’s service; and was completed in a timely manner! More

Rotated my tire but didn’t calibrate them accurately. Next morning it was showing low tire pressure on back tires. Next morning it was showing low tire pressure on back tires. More

Great staff great sales man help me out alot an took care of needs thanks of needs thanks More

Excellent service, very professional sales team, easy and quick check out. Large stock of vehicles with many options. quick check out. Large stock of vehicles with many options. More

As always, Scranton service provided great service in a professional manner. It's a pleasure dealing with them. professional manner. It's a pleasure dealing with them. More

Brought my car in to have my front tire replaced as promise. Had a couple of dents taken out of the car, also as promised on the sale of the car. They did a good job taking care of the noise that was o promise. Had a couple of dents taken out of the car, also as promised on the sale of the car. They did a good job taking care of the noise that was on my front end. More

I was advised that I would be phoned when a part was available. I was phoned, made an appointment for installation, and it was accomplished within the time estimate. Efficient service all around. available. I was phoned, made an appointment for installation, and it was accomplished within the time estimate. Efficient service all around. More