Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
1,928 Reviews of Scranton GMC of Vernon - Service Center
Sort by
August 01, 2024
Had my car for 6 weeks and. Never called me once or returned my calls. They had no idea, I showed up one day and said oh it was ready 4 days ago. Won't tell me how long they we Never called me once or returned my calls. They had no idea, I showed up one day and said oh it was ready 4 days ago. Won't tell me how long they were actually working on it. More
by TURBO38S10
Verified CustomerEmployees Worked With
Billy was service rep. Never again. Don't know last name.
August 01, 2024
Very easy ppl at the dealership to do service with! Would recommend this dealership to anyone looking to buy or service their gmc Would recommend this dealership to anyone looking to buy or service their gmc More
by Cranegmc
Employees Worked With
July 30, 2024
Too much diagnostics . Too high priced. Minor damage not reported to owner. Job not finished. Too high priced. Minor damage not reported to owner. Job not finished. More
by CALLMEPITA5
Employees Worked With
July 28, 2024
Great,great service but took too long for a lof and rotation but great service! rotation but great service! More
by gregfor
July 23, 2024
This dealership is worth the 1 hour ride! Very friendly and professional staff in both sales & service. Very friendly and professional staff in both sales & service. More
by photo.arts
Employees Worked With
July 23, 2024
Fixed my vehicle quickly and kept me informed of everything. As well as accommodating my requests. everything. As well as accommodating my requests. More
by lcammilleri89
Employees Worked With
July 21, 2024
Great service once again. Had an unexpected problem with my car which was promptly taken care of. Had an unexpected problem with my car which was promptly taken care of. More
by rakennedy52
Employees Worked With
July 19, 2024
Frank Kern is a great service advisor. I won't go to anyone else. The service department is always straight forward with any work I need done. I won't go to anyone else. The service department is always straight forward with any work I need done. More
by DARREN.OLDFORD
Employees Worked With
July 19, 2024
I had no trouble or noise with my brake before going in to get my oil changed. They recommended I get my brakes changed. I told them I would wait and now I am hearing a grinding noise when I press on my br to get my oil changed. They recommended I get my brakes changed. I told them I would wait and now I am hearing a grinding noise when I press on my brakes. Don’t understand how all of a sudden I now hear a noise. More
by mcwilliams1219
Employees Worked With
July 17, 2024
Very satisfied with the service & professionalism. ...car was spotless inside & out after the service. Beverly @ Scrantan Motors Vernon CT is a valuable employee!!!! ...car was spotless inside & out after the service. Beverly @ Scrantan Motors Vernon CT is a valuable employee!!!! More
by GKLEMBER
