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1,951 Reviews of Scranton GMC of Vernon - Service Center
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Verified Customer
August 06, 2023
The service advisor was very professional and explained the process very clearly. The dealership appeared to be very clean and organized the process very clearly. The dealership appeared to be very clean and organized More
by richard.Pasquarelli
August 05, 2023
Great people, great service! Loved that I can drop my car and pick up after hours if needed. And I’m very grateful I was able to rent a car from you guys while my car was being w Loved that I can drop my car and pick up after hours if needed. And I’m very grateful I was able to rent a car from you guys while my car was being worked on. More
by Ashley
Employees Worked With
Ashley Corey, Jeff Borovicka
August 03, 2023
Never been happier with this team. Always straightforward and never any pressure on my decisions. Very good at getting me out in a timely manner. Which I appreciate a lot! I could keep Always straightforward and never any pressure on my decisions. Very good at getting me out in a timely manner. Which I appreciate a lot! I could keep going but I'll keep it somewhat short. So, thank you all.. from the receptionist when I call for an appointment to checking in with Frank and the mechanics that work on my truck. My business will be with Scranton Motors and the staff. Thank you! More
by dac930
Employees Worked With
July 28, 2023
It was easy to get an appointment for recall repairs and to fix AC. Work quickly and efficiently done. Great to be cool again to fix AC. Work quickly and efficiently done. Great to be cool again More
by rainbow4abc
Employees Worked With
July 28, 2023
July 27, 2023
We are very disappointed with the last 2 services. My husband took the truck for routine maintenance which included flushes tire rotation fluid fill ups and checking the brakes. The brakes were grindi My husband took the truck for routine maintenance which included flushes tire rotation fluid fill ups and checking the brakes. The brakes were grinding on his way home a bit. Brought it back needed rear brakes. Didn't understand how they didn't see that. Then got it back.. again brakes were still grinding a bit. He thought it was because they just did them. It got worse. So we took it somewhere else and it needed front brakes! We were charged half the price going somewhere else. Unreal. Very disappointed! I feel like this was done on purpose! So the routine maintenance was over $1000 and then the rear brakes they did was $800 and then took it else where and it needed the front brakes which were $475. When the truck was running fine all before the "routine maintenance" I am sorry, I will never purchase from them again. They need to make this right! More
by adgagne
July 27, 2023
Although the price of my repair was high. it was not unexpected as I was advised of the possibility of a higher price prior to my leaving the car at the dealership. Everyone I encountered wa it was not unexpected as I was advised of the possibility of a higher price prior to my leaving the car at the dealership. Everyone I encountered was friendly and professional. More
by KEARSEWINDSOR
Employees Worked With
