Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
1,928 Reviews of Scranton GMC of Vernon - Service Center
Sort by
July 24, 2023
Zero communication between the people in the service department and the shop. Made multiple promises that were not kept and returned my car more broken then when I dropped it off. department and the shop. Made multiple promises that were not kept and returned my car more broken then when I dropped it off. More
by KEEVINARZTJR
Verified CustomerEmployees Worked With
July 23, 2023
Very courteous, informative and accommodating. The service area is clean. Service was quick and satisfying. The service area is clean. Service was quick and satisfying. More
by msilva521
Employees Worked With
July 22, 2023
Attended to me promptly and the wait was only the estimated wait. The waiting area was clean and comfortable. estimated wait. The waiting area was clean and comfortable. More
by TUNNO21
Employees Worked With
July 21, 2023
Excellent customer service! We really appreciated the time and explanation that was given to us by Frank Kern! Service wise we were and are very pleased. We really appreciated the time and explanation that was given to us by Frank Kern! Service wise we were and are very pleased. More
by scottandrew108
July 20, 2023
5 stars got me in for a tire repair and changed my battery. World class dealership battery. World class dealership More
by justbrown1.jb
July 20, 2023
Service was quick, and the employees were friendly. The car wash is a great finishing touch. The car wash is a great finishing touch. More
by KEARSEWINDSOR
July 20, 2023
Service was accurately timed at 1 hour and the lounge was comfortable. The staff was nice and I was able to get shown a few new cars to consider while I waited. The salesman that showed me cars was intellige comfortable. The staff was nice and I was able to get shown a few new cars to consider while I waited. The salesman that showed me cars was intelligent and not pushy at all. I’ll return for service and a future purchase. Nice people and a nice place! More
by Adam Connors
July 19, 2023
Rip off, not helpful, very polite, to expensive , clean, charging to much for a diagnostic check. charging to much for a diagnostic check. More
by Julio
Employees Worked With
July 18, 2023
Have been using Scranton for 2 and half years now. Wish I could had decided earlier to go with them. Great team! Up from and honest. Always a pleasure to talk to Jeff and everyone in there. Always hel Wish I could had decided earlier to go with them. Great team! Up from and honest. Always a pleasure to talk to Jeff and everyone in there. Always helpful with my questions. My car is always clean when I get it back. More
by Roma Guizelini
Employees Worked With
Other Employees :
Ashley Corey, Jeff Borovicka
July 17, 2023
My car was leaking what we thought was transmission fluid.. I was leaving for vacation the next morning. I called Scranton from airport and they were able to accommodate me when I returned… excellent fluid.. I was leaving for vacation the next morning. I called Scranton from airport and they were able to accommodate me when I returned… excellent service More
by LELKEYBROWN65
Employees Worked With
