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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,000 Reviews

2,000 Reviews of Scranton GMC of Vernon - Service Center

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January 12, 2024

Went for my free oil change but the time I left cost me $700 in fluid changes which should have been done before I bought the car More

by kevwht57
Recommend Dealer
Yes
Jan 13, 2024 -

Scranton GMC of Vernon responded

We're sorry to hear that your oil change service resulted in charges you weren't expecting. If you would like to speak with someone to discuss in more detail, we would be happy to take a look at what was completed and answer any specific questions or concerns you may have. You can reply back to this review (you can do so privately if you prefer) with your contact info and the best time for someone to contact you, or you can reach out to us when convenient for you. Thank you for your feedback, have a wonderful day!

January 12, 2024

Excellent service! Always polite and professional. Waiting room is very clean Great people and excellent service More

by MANZI.NANCY
Recommend Dealer
Yes
Employees Worked With
Service tech
January 12, 2024

The Service Center Employees were courteous and very knowledgeable. I was a bit confused about my car's diagnosis codes...but the technician who worked on my vehicle took the time to explain everything More

by LULUCULP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Vanderleeden! 5 stars
January 08, 2024

I appreciate no hard sell to buy additional services, the appointment was honored and car was serviced promptly More

by DaveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
January 07, 2024

Frank is awesome! He listens and finds the best solution to the problem! Her deserves a raise More

by RICHARDLEVY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Always a smooth transaction whenever I need anything done! Appreciate the speedy service, would recommend to anyone! More

by flint.samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Coles
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Very clean facility. Billy was a very good and attentive advisor. Work was done quickly More

by williamlbaileyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

This was the first time bringing our Yukon in for service. Everything went as expected and it was nice to get a car wash and vacuum done before getting the truck back. More

by MJBLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Frank was very knowledgeable and took the time to explain everything to me. I highly recommend this dealership. More

by Aliciadeperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

This was my first visit here. Very friendly and helpful. Will definitely be using them in the future. More

by DTRAFICANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Rustic
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