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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,000 Reviews

2,000 Reviews of Scranton GMC of Vernon - Service Center

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February 07, 2024

All work was done on time and the expected costs. Everyone employee was friendly and professional. More

by stevelefebvre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

The sales team is very friendly , and gets results when it comes to getting approval no matter the credit score . The service team is as well , I bought a used vehicle with a few minor issues ,?the dealers More

by akeeler9589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Zhilyaev, Jeff Borovicka
February 04, 2024

Service tech did not replace oil fill cap which resulted in the check engine light coming on which necessitated a return visit to the dealership to diagnose and resolve the check engine code More

by Rgombotz
Recommend Dealer
No
Employees Worked With
Jeff Borovicka, Jeff Borovicka
Feb 08, 2024 -

Scranton GMC of Vernon responded

We apologize for the inconvenience caused by not replacing the oil fill cap during your recent visit. We understand your frustration in having to return to the dealership to resolve the resulting check engine code. Please know that we take this feedback seriously and have addressed the issue with our service team to prevent similar incidents in the future. If you need further assistance or have other concerns, please contact us. We would be happy to see if we can help you in any way. Thanks and have a great day.

February 04, 2024

Quick, pleasant, professional, and easy. They throw in a free car wash as an added and very appreciated perk. More

by carl.boyer.biz
Recommend Dealer
Yes
February 04, 2024

Fast service fixed problem first time . .Kevin the tech was great to deal with ,will definitely recommend this dealer More

by S.NEBORSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Borovicka
February 03, 2024

Wonderful Love my car always have good service No No No more No more words More

by IRMIS
Recommend Dealer
Yes
Employees Worked With
Eve Woods
February 03, 2024

Finally resolved an electrical bug that existed from vehicle delivery so I'm happy! Hope the AT4X is problem free! More

by patchesew
Recommend Dealer
Yes
Employees Worked With
Billy in the service department
February 01, 2024

Billy was very helpful with the service of my car and staying on top of the service needed. More

by 12amy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Good Good good good Eleven more words that's all u get 4 more words that does it More

by mg130
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka, Jeff Borovicka
January 30, 2024

Courteous and on point. Friendly, helpful paid attention to my needs, plus recommended tire rotation which I wasn't going to get because of time constraints. More

by COLLINS
Recommend Dealer
Yes
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