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1,928 Reviews of Scranton GMC of Vernon - Service Center
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December 03, 2023
Frank was able to walk me through all of the work that my truck needed and the different options that i had. He was very patient and willing to answer my multiple questions without appearing irritated. He is truck needed and the different options that i had. He was very patient and willing to answer my multiple questions without appearing irritated. He is a role model for his position and someone I look forward to working with in the future when either of my cars need to be serviced. More
by mlarms75
Verified Customer
December 02, 2023
I just brought my truck in for its 65K service. All of the stuff should have been done before I bought it in June, and only put on approximately 5K miles. Your prices are way too high. $40.00 to r All of the stuff should have been done before I bought it in June, and only put on approximately 5K miles. Your prices are way too high. $40.00 to rotate tires?? $75.00 to replace 2 wiper blades?? That’s crazy. More
by gmh310
Employees Worked With
Don’t remember
December 02, 2023
Professional and efficient. Very polite and congenial takes the time to explain any issues. Keeps you updated. Very polite and congenial takes the time to explain any issues. Keeps you updated. More
by MKOLESINSKI
Employees Worked With
November 30, 2023
Excellent with time sensitivity. Welcoming and cooperative. Good Lounge,waiting area. with Koffee. ?? High five to Jeff B. In service ?? Welcoming and cooperative. Good Lounge,waiting area. with Koffee. ?? High five to Jeff B. In service ?? More
by Chirosenderovic
Employees Worked With
Jeff Borovicka, Jeff Borovicka
November 29, 2023
I got 2022 1500 pickup truck in October of 2023 for 48k. Truck needs some part and promised to take care in a week. It’s been over 30 days. Engine service light is on with numbers of other issues. Servi Truck needs some part and promised to take care in a week. It’s been over 30 days. Engine service light is on with numbers of other issues. Service guy have no idea when part will come and sales manager James Carlin should fallow up and keep me posted. He don’t call or return my calls. It’s been over a month and over 10 days since I been told that James gonna call me back. Very poor service. I’ll never go back or recommend anyone. More
by shahzad786p
November 27, 2023
Easy to schedule service. Knowledgeable service technicians. Service is timely and technician keeps you informed of any issues they discover during services. Knowledgeable service technicians. Service is timely and technician keeps you informed of any issues they discover during services. More
by RODG1947
Employees Worked With
Alyssa Rustic
November 23, 2023
Frank was highly professional and highly helpful and knowledgeable. Give this man a raise and promotion. knowledgeable. Give this man a raise and promotion. More
by justin.boykin
Employees Worked With
November 22, 2023
Great service! ! The communication is great! The people also make you feel welcomed and appreciated! ! The communication is great! The people also make you feel welcomed and appreciated! More
by walsh8118
November 20, 2023
Great on the diagnostic but I've been waiting 3 weeks for the actual repair. the actual repair. More
by CMCARPENTERFR
Employees Worked With
November 19, 2023
Great service and great communication while working to fix a factory defect. They kept me in the loop the entire time. fix a factory defect. They kept me in the loop the entire time. More
by chenierjim
