Scranton GMC of Vernon - Service Center

High end dealership that has a great service department with technician's that know what they are doing. with technician's that know what they are doing. More

People were friendly and the service was quick. Nothing more to add but I need to clear this section Nothing more to add but I need to clear this section More

Service was good but they forgot to reset the oil warning and didn’t change the sticker. and didn’t change the sticker. More

I recently purchased a Silverado with 28,000 Miles . The night I picked up the truck I pulled in and didn't see the truck up front only to find it all detailed with a big red bow on it in the showroom. The night I picked up the truck I pulled in and didn't see the truck up front only to find it all detailed with a big red bow on it in the showroom. I have bought new vehicles in the past and not recieved this kind of treatment.Kayla was awesome to deal with she took time with me to sinc up my phone and explain all the features of the truck she was great 👍 More

They are always great to deal with and take good care of their customers, and the work is always done right. their customers, and the work is always done right. More

Clear expectations, reasonably priced, delivered on exactly what was expected. Thank you for servicing my Escalade! exactly what was expected. Thank you for servicing my Escalade! More

Mike Conlon, Operations Director, was wonderful to work with. My new XT6 was recalled and the part needed was back ordered. He did an excellent job in overseeing the situation and providing detailed commun with. My new XT6 was recalled and the part needed was back ordered. He did an excellent job in overseeing the situation and providing detailed communication during the time that it took to resolve the issue. More

Clean and modern facility. On time scheduling and service. Pleasant technician. Nice waiting room with water and coffee. On time scheduling and service. Pleasant technician. Nice waiting room with water and coffee. More

For the 1st time I felt taken by Scranton Motors. We are on our 2nd new car and have only serviced cars at Scranton but I need to pause to see if this makes sense going forward. We had an appointme We are on our 2nd new car and have only serviced cars at Scranton but I need to pause to see if this makes sense going forward. We had an appointment just for an oil change and I ended up leaving paying $485.75. I was told I needed to replace my Engine filter and Air filter and rotate tires. I only have 11,000 miles on my car. I really needed to replace filters for a hefty price? This is the first time I believe the advisor I had was more concerned with making money off me than honestly recommending what I really needed for my car. I have spent over $10,000 with Scranton with 4 vehicles and this time felt different. I felt taken advantage of. More

My Service Manager James Krause was amazing. He is very professional and knowledgeable, guiding me through what needed to be completed and what shoulkd be completed. Overall great experience. He is very professional and knowledgeable, guiding me through what needed to be completed and what shoulkd be completed. Overall great experience. More