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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,000 Reviews

2,000 Reviews of Scranton GMC of Vernon - Service Center

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April 14, 2025

Great Service! Got me in and out in a reasonable time, just like they said they would. More

by jsartori1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Everyone I corresponded with from the Service team was very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any q More

by npetersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Did a nice job identifying an issue covered under warranty, got the parts quickly, repairs done in timely fashion. More

by DaveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Prompt and professional service. Was greeted immediately when entering garage, the staff tended to the vehicle as if it were their own. Protection was applied to the interior, fluids More

by lmelilloiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great work, great people. . Awesome customer service. Been going there for awhile and I'll choose no other place More

by Technologist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

They did a great job. Made sure I understood what was being done. Thank you More

by jrr6627
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Kern
March 25, 2025

Just took delivery of our new Yukon on 3/15 and have had a great experience with sales and service. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Mancuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan McAnn was very thorough and helpful in setting up our new Yukon.
March 24, 2025

Scheduled warranty work was completed as expected. Good news, they completed an inspection and found another issue to correct under warranty later. More

by DaveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Fay
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Customer service was exceptional. Frank Kern was very thorough and friendly. Thank you for your help. More

by tsquaredave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Parts for repair were on backorder and Frank kept on top of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! More

by ramiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Kern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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