2,000 Reviews of Scranton GMC of Vernon - Service Center
Great Service! Got me in and out in a reasonable time, just like they said they would. Got me in and out in a reasonable time, just like they said they would. More
Everyone I corresponded with from the Service team was very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any q very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any questions. They also ensured I was aware of the appointment with a reminder call and text. More
Did a nice job identifying an issue covered under warranty, got the parts quickly, repairs done in timely fashion. warranty, got the parts quickly, repairs done in timely fashion. More
Prompt and professional service. Was greeted immediately when entering garage, the staff tended to the vehicle as if it were their own. Protection was applied to the interior, fluids Was greeted immediately when entering garage, the staff tended to the vehicle as if it were their own. Protection was applied to the interior, fluids checked, and I was kept updated throughout the service More
Great work, great people. . Awesome customer service. Been going there for awhile and I'll choose no other place . Awesome customer service. Been going there for awhile and I'll choose no other place More
They did a great job. Made sure I understood what was being done. Thank you Made sure I understood what was being done. Thank you More
Just took delivery of our new Yukon on 3/15 and have had a great experience with sales and service. a great experience with sales and service. More
Scheduled warranty work was completed as expected. Good news, they completed an inspection and found another issue to correct under warranty later. Good news, they completed an inspection and found another issue to correct under warranty later. More
Customer service was exceptional. Frank Kern was very thorough and friendly. Thank you for your help. Frank Kern was very thorough and friendly. Thank you for your help. More
Parts for repair were on backorder and Frank kept on top of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! More