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Scranton GMC of Vernon
Vernon, CT
2,880 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,880 reviews
August 03, 2024
Great dealership and excellent service department. Frank does a great job with the maintenance needs of my truck. Frank does a great job with the maintenance needs of my truck. More
by DARREN.OLDFORD
Verified CustomerEmployees Worked With
August 03, 2024
The team at Scranton Cadillac is usually on top of their game with excellent care and service. This was my go to dealer for all my service needs but a recent experience left me very disappointed. Unfortunat game with excellent care and service. This was my go to dealer for all my service needs but a recent experience left me very disappointed. Unfortunately, work was supposed to be done on my vehicle but after more than 7 hours of waiting I came to find out that more work was needed and they were planning to keep my car for more diagnostics. There were multiple attempts to get updates throughout the day, but finally received a summary of what was going on with my vehicle 7 hours later, which is when I was also notified that they wanted to keep the vehicle there overnight. They had no courtesy vehicles and there was little to no heads up. In total, a brake job and oil change took 7 hours. More importantly at a previous visit for an oil change, I was told the service department would be putting in dye in the engine as there was a leak, but was told at the most recent visit they couldn’t find where the leak was and needed to put more dye in for the next visit. This seems to be a critical error. This was my trusted dealership, but this recent experience left me disappointed at the lack of care for my vehicle and my time. I do want to acknowledge, I believe her name is Beverly, was extremely friendly and acknowledged the time spent waiting at the dealership. The same service manager helped me out last time and did a good job in the past, but he seemed to be overwhelmed and off his game this time around. It could have been an off day for him. More
by A. Kim
August 01, 2024
Had my car for 6 weeks and. Never called me once or returned my calls. They had no idea, I showed up one day and said oh it was ready 4 days ago. Won't tell me how long they we Never called me once or returned my calls. They had no idea, I showed up one day and said oh it was ready 4 days ago. Won't tell me how long they were actually working on it. More
by TURBO38S10
Employees Worked With
Billy was service rep. Never again. Don't know last name.
August 01, 2024
Very easy ppl at the dealership to do service with! Would recommend this dealership to anyone looking to buy or service their gmc Would recommend this dealership to anyone looking to buy or service their gmc More
by Cranegmc
Employees Worked With
July 30, 2024
Too much diagnostics . Too high priced. Minor damage not reported to owner. Job not finished. Too high priced. Minor damage not reported to owner. Job not finished. More
by CALLMEPITA5
Employees Worked With
July 28, 2024
Great,great service but took too long for a lof and rotation but great service! rotation but great service! More
by gregfor
July 23, 2024
James was a pleasure to work with. The whole purchase experience was quick and painless. I would highly recommend Scranton motors. The whole purchase experience was quick and painless. I would highly recommend Scranton motors. More
by dennis96
Employees Worked With
July 23, 2024
This dealership is worth the 1 hour ride! Very friendly and professional staff in both sales & service. Very friendly and professional staff in both sales & service. More
by photo.arts
Employees Worked With
July 23, 2024
Fixed my vehicle quickly and kept me informed of everything. As well as accommodating my requests. everything. As well as accommodating my requests. More
by lcammilleri89
Employees Worked With
July 21, 2024
Great service once again. Had an unexpected problem with my car which was promptly taken care of. Had an unexpected problem with my car which was promptly taken care of. More
by rakennedy52
Employees Worked With
