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Scranton GMC of Vernon
Vernon, CT
3,115 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,115 reviews
February 08, 2026
I've always had a great experience working with both Frank and James in the service department. James even took a picture of my radiator to show me the corrosion. They go above and beyond. I had a large Frank and James in the service department. James even took a picture of my radiator to show me the corrosion. They go above and beyond. I had a large bill in James helped me work on it to figure out what needed to be done first. The only question I have is that I used to get a car wash every time I brought my car in to be looked at. The last three times I brought it in only one time it has been washed. Has this ceased at your dealership? More
by Sandrasutyla1
Verified CustomerEmployees Worked With
James
February 06, 2026
I think the communication up front was good but we were disappointed with the service tech at the end of the appointment. My husband was told the vehicle was done and they were just going to wash it and disappointed with the service tech at the end of the appointment. My husband was told the vehicle was done and they were just going to wash it and it would be a few minutes. While he was waiting, I received a text message stating the vehicle was ready. 45 minutes later, my husband walked to the back counter and the service tech or advisor(whoever was back there) was laid back with his feet up on a chair. He jumped up and said "Oh, I was just about to come get you". After my husband paid, and the truck was brought around, it wasn't even washed. We are confused about what was happening during the 45 minutes if they were "washing it" but it wasn't cleaned at all. My husband didn't care if it was washed or not(although it is a nice service offered). We were annoyed at the wait time for nothing. Other than that, things were good. More
by djmoulin
Employees Worked With
January 30, 2026
I brought my car in for warranty repairs, first time at Scranton. I could not say enough things about the service department! Service was fantastic. Billy was extremely friendly and kept me up to date on e Scranton. I could not say enough things about the service department! Service was fantastic. Billy was extremely friendly and kept me up to date on every step of the way. Will be recommending this dealership for wonderful service! More
by KYLIE.JEKOT
Employees Worked With
January 23, 2026
Exceptional service and communication. My car had a pretty big issue and they took care of it and provided an incredible rental car for the entire period. Knowledgable and professional. Hi My car had a pretty big issue and they took care of it and provided an incredible rental car for the entire period. Knowledgable and professional. Highly recommend. More
by lewilsonfamily14
January 18, 2026
Oil change at Scranton Motors is always Convenient with a good price with a nice customer service lodge and coffee. good price with a nice customer service lodge and coffee. More
by pjw1950
Employees Worked With
January 16, 2026
We are so happy we went to Scranton for our new car. Everyone was very helpful. Angelo did a great job helping us. He took the time to answer all our questions. We’re very happy with our new car. Everyone was very helpful. Angelo did a great job helping us. He took the time to answer all our questions. We’re very happy with our new car. More
by nangr
January 14, 2026
10/10 Top notch service and staff! Always smooth drop off and pick up! Thank you Always smooth drop off and pick up! Thank you More
by DJ
Employees Worked With
Other Employees :
Finance manager helped me with factory warranty extension
January 14, 2026
Frank is very honest and you can tell he cares about his customers. I've always had good experiences at Scranton motors, which is why I keep coming back. My husband bought a truck in 1980 and I just sold it customers. I've always had good experiences at Scranton motors, which is why I keep coming back. My husband bought a truck in 1980 and I just sold it. He always brought it to Scranton for repairs. More
by Sandrasutyla1
