Scranton Chevrolet of Norwich

Great Team Players I was lucky to get Kamila Pelliccia as my go to Sales agent for my search for a new vehicle. She was professional, knowledgeable, and answered all my I was lucky to get Kamila Pelliccia as my go to Sales agent for my search for a new vehicle. She was professional, knowledgeable, and answered all my questions I had on my purchase. She was a pleasure to work with. She has years of experience here at Scranton Motors of Norwich. Stop down and ask for Kamila, you will not be disappointed. Kamila made my buying experience seamless. There was absolutely no pressure, and she was very patient with me. When it came to the financing of my new purchase, I was also lucky to meet with James Mitchell in Finance. He too, explained everything to a "T" and made sure all my question were answered. He explained the steps with ease, regarding my financing, and what is covered on my vehicle for warranty. James has years of financing experience which made me comfortable in dealing with him on my new vehicle. They go out of their way to make sure your needs are met, and that you are happy with your new vehicle. They want to help and make it a point to. So if your in search of your next vehicle, stop in and see Kamila and James. They'll take top priority in making your buying experience a great one! Thank you Scranton Motors! More

Successful, quick, and easy purchase of my new chevy trax! James was honest and up front, explained things efficiently, and made the process super quick and easy! Tudor was also very helpful and insightful, James was honest and up front, explained things efficiently, and made the process super quick and easy! Tudor was also very helpful and insightful, he was also very personable and relatable, which made me very comfortable and at ease, no extra pressure. I appreciate how thorough he was with the entire process. Thanks again! More

Routine oil chg Would definitely recommend Scranton Chevrolet. We have been taking our vehicles here for some time and as always have had excellent service and found Would definitely recommend Scranton Chevrolet. We have been taking our vehicles here for some time and as always have had excellent service and found everyone friendly and helpful. More

Best dealership experience I've ever had Tudor was absolutely amazing to work with in finding the right truck. I couldn't have asked for a better experience. I will definitely recommend Tudor Tudor was absolutely amazing to work with in finding the right truck. I couldn't have asked for a better experience. I will definitely recommend Tudor and there Scranton Chevy team to everyone I know! More

Very Helpful Service Center The Service center was very friendly and helpful. Only frustrating thing was having my car go in for an appointment at 9:30 and not actually being wor The Service center was very friendly and helpful. Only frustrating thing was having my car go in for an appointment at 9:30 and not actually being worked on until 12:45. I understand they’re a busy place, but I feel like I should of had priority because I took time to make an appointment. One of the workers took me out to my car to show me what to look out for which was extremely helpful! More

30,000 service. Brought my 2016 3500 HD in for its 30,000 mile service. Staff was courteous and finished service in a reasonable time. Customer lounge was comfortable Brought my 2016 3500 HD in for its 30,000 mile service. Staff was courteous and finished service in a reasonable time. Customer lounge was comfortable and clean. More

customer service was great - work was done quickly I found it a good place to do business. I left the car in the morning it was done when I got off work in the afternoon. Good work I found it a good place to do business. I left the car in the morning it was done when I got off work in the afternoon. Good work More

Best customer service! This is my second time working with Josh. The entire team is nice, comforting, and truly wants you to buy what you want. Josh made sure I got what I w This is my second time working with Josh. The entire team is nice, comforting, and truly wants you to buy what you want. Josh made sure I got what I wanted, but made sure it was affordable. Super knowledgeable and overall great experience. More

The Least Stressful Car Buying Experience Ever! I have always absolutely DREADED new car shopping because of the choices and the stereotypical “pushy” car selling employees. However, this experience I have always absolutely DREADED new car shopping because of the choices and the stereotypical “pushy” car selling employees. However, this experience was much different! I at no time felt pressured to purchase a vehicle. After finding what I wanted, Liz made the paperwork and other steps hassle free and easy. I got a great deal on my new car and I love it! I absolutely would recommend this dealership and Liz herself for your next car buying experience! More

Extremely impressed. This is actually the third oil change I’ve gotten at this dealership. I put roughly 700 miles on my vehicle in one week, so I tend to get oil changes This is actually the third oil change I’ve gotten at this dealership. I put roughly 700 miles on my vehicle in one week, so I tend to get oil changes more often than your average person. That being said, I am terrible at making plans so I always end up just driving right through the service doors at random times. And each time, I am treated with smiles and pleasant attitudes. Though unscheduled, I am never turned away and I am always helped quickly. The turn around time is great. Tammy is great, always a cheery bubbly person and she always keeps me updated on the status of my vehicle. This was the first time I requested a video and I am not disappointed. Josh was very professional and I have to say I am very impressed. Like I said, I do a lot of miles in a short time so I had concerns about the conditions of my breaks and tires, but Josh was able to reassure me, through the video that they were still good and even made some recommendations based on their status’. I like that in the video he made for me, he made sure to clearly show the tools he used and described them as he used them. I felt I learned something new with his video! Definitely coming back. More